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based on 84641 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am very pleased with the job the techs did on my furniture.
We are very pleased with how our carpets looked after Torrance cleaned them. He was thorough and efficient.We would highly recommend your company to others.
I recently had my carpet and travertine tile floor cleaned by Zerorez. The techs were so nice and friendly, and they did an outstanding cleaning job!! Floors look great! I highly recommend Zerorez for any floor cleaning needs! Best part....no chemicals!
Excellent tech who was very friendly & did a great job cleaning our carpets.
Knowledgeable staff
Unstained carpet looks and feels better. Stains are still obvious but that could be state of carpet. Serviceman was very courteous and did point out that the stained area might not improve much.
Gladly!! First of all the Zerorez tech was very much so ahead of the time window given to me. My tech was Darrel from Detroit. He was prompt, professional, knowledgeable, and friendly. Service was 150%. We are returning customers, so that can only mean that we like no soap process of cleaning. The pretreatment solution works really well and smells fresh. Will I use Zerorez again? YES!
Customer service was great and the carpets are nice and clean. Didn’t try to sell me something I didn’t need
I like that your cleaning process does such an amazing job. Your technicians are always so great. Damon came this last time and he got a few stains up I thought would be impossible! He was so friendly, and explained everything so thoroughly. He is a great asset to your company!
Your prices are quite high. Sort of bait and switch with “3 rooms for $99” offer, but with additional add-ons, my total bill was over $800. You came highly recommended by someone who said that they have never paid over $400 for comparable areas cleaned.
Friendly, fair prices, and good work.
Yall did a fantastic job
This was my third time using zerorez. Last time all the stains came out and ther caper looked almost new. This time, most of the stains remained. The stains were better, removable, but still parts of it stayed. I think the guy just needed to clean more thoroughly.
Great service.
Great cleaning.
Friendly.
Carpets are cleaned without heavy chemicals
It’s healthy and green.
Our technician was awesome!
The staff was so courteous and gave information about when should I move my furniture back and safety guides.
You got my carpets very clean. And the tile as well.
Great company and service. I have been using Zerorez now for three years and have been happy with the results,
How clean the carpets are
Everything
Bait and switch. Charged $500 for one room. Spreading the word everywhere I can.
Pricing is misleading. Different techs quote wide ranging prices for spot treatments. Some techs are not trained well and your carpet is wet for two solid days. Carpet looks fine when wet however spots appear when dry after tech has gone.
No scent and the people who come and do the work really want to do a good job.
Great job Nice guy
The professionalism, thoroughness, and results of the service.
Everything looks great including the grout in the bathroom. They arrived on time and were out quickly.
Technicians are hard working and friendly. Results are incredible!
My carpet looks beautiful!!!