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based on 83933 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. I love my ultra clean carpet!
Better spot removing cleaner
I already sent a negative response.
Fabio did an outstanding job on our carpet, pulling out deep worn in and long existing stains that were not able to be removed by other vendors. He was extremely courteous and professional, and has made us a lifelong customer!
Your employees are very knowledgeable about the carpet cleaning and explaining everything on how it will work.
Did not clean the carpet
as I thought.
They're on time, professional and know whats needed to be done.
Overall cleaning
Good quick cleaning. Can't speak on this cleaning yet. Need to always wait a few days. The technician was professional.
Terry technician. Quick dry. non-chemical
Paul and Adrian were fast, efficient, and thorough. My tile and carpets look great! I love the "no residue" way of cleaning.
Very friendly and easy to schedule an appointment. Very pleased with the service.
Love the product. Raymond was efficient, personable, and did a great job!!
I like everything start yo finish
I was told the remaining dog hair would be picked up by your cleaning. It was not. When I showed it to the technician he said to just vacuum it once it was dry. This did not work, which I knew it wouldn’t because my vacuum didn’t pick it up before. When I texted this to the number texting asking for a review they said they could send someone out the next day to go over it. We were going to be moving our furniture in at this time so I said no. They offered to come back within 30 days, but I have noticed now it is dry there is a smell almost like cigarette smoke which this has been a smoke free home and the carpets are less than 2 years old. Very unsatisfied and would like either a partial or total refund. Not happy with the service and will not be using again, and will not be recommending to anyone.
No chemicals
Always leave carpets clean and door free no matter how long I have waited to have you come back.
Zerorez is different. They are environmentally friendly. A big plus for me. I decided to give them a try. I was not disappointed.
My service tech Torrance greeted me with a big smile and said his name and company name.
I found Torrance to be super-helpful and courteous. He did an excellent job of removing stains from my living room carpet and thoroughly cleaning my vinyl in the kitchen. Job was well done in a timely manner. Torrance, you make Zerorez look good with your great service.
Thank you.
First name removed C.
The work was just fine, however the furniture legs were all set up on small blue pieces of some sort and the furniture was all too heavy for me to lift. He knew I lived by myself without someone strong enough lift the heavy sofa, chair, etc. I would hope they would send some one back to get those pieces removed from the furniture legs after the carpet had dried in a day or so.You might make note of situations like that. Please do not send any more e mails asking for comments. Thank you.
great job
My carpets look great and I really liked the tech who cleaned them.
Quality of service. The best!
Technician arrived on time and was very professional. Carpets and floors looked great after bring cleaned. I love the fact that Zerorez does not leave soap residue behind.
You were quick to set up an appointment for me just a few days after I called, kept me informed as to time and let me know when you were on your way. Your technician was courteous, considerate of my furniture, informative as to your services and pricing. It did take a little longer than 4 hours to dry even with my bedroom fans on high, but carpet was cleaned well.
Provided great service, showed up on time.
Technician was very knowledgeable and explained the process.
Quick dry time... Tech was very pleasant ..
How Zerorez process removes dirt by a water cleaning that restores the carpet fibers, making the carpet fresh and clean.
Products are safe no chemical smell. Service was prompt and courteous

Everything was good and I would use you again and also recommend you to others.