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based on 83933 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good communication and service
The guy that came to my house was very friendly and professional. The products worked well and the carpet looks great.
Fantastic job on our floors & great customer service
Prompt service. Friendly tech. Very good cleaning.
Isiah was wonderful and polite and he got all the stains out!
I just like how clean the carpet is.
The animal stains that came up the last time. They only got lighter. I was charged 2 gallons of
your pet removal at $75 each. There was no mention of a free steam. I ask him to move and clean under 2 small light wait tabes and to roll out my 2 drawer file cabinet and clean. He agreed. He did not. He wore his regular shoes in the house with out not being covered.
My experience with Cesar and Zerorez was wonderful. He did a wonderful job and did it in a timely manner. He was polite and friendly.
I will always use Zerorez and Cesar for my carpet and tile cleaning....
Susann M. Eller
On time, good explanation, efficient completion of the work.
The price quoted was the price charged, no up sell tactics once the technician arrived. The gentleman was friendly, courteous and did a great job.
Professional and thorough
It was not made clear that fiberglass ductwork could not be cleaned by your team, but you were willing to come out to tell us that in person for $117.
I called Zerorez after water leaked into the house from the heavy storms. The carpets looked great. After the technician left, we were moving a file cabinet which we did not think was anywhere near the water intrusion only to find rust stains showing in fact water had traveled that far. I called Zerorez and they said they would be happy to come back out and address the issue at no cost.
As a Realtor, I have referred Zerorez to my clients but never needed to use them until this event. I was so pleased with their service and now understand my clients rave reviews.
Awesome results
Good service, explained the process very well.
Scheduling. Service.
Move furniture
The professionalism of “......”, don’t remember his name. He introduced himself, was respectful, explained what he was doing, and worked efficiently.
Explained and demonstrated the process
Great customer service!!
I always use Zerorez. I recommend them to everyone.
Efficient and effective!
Mention that remnants of stain may reappear
When dry..
Technicians are professional.
Only water in carpet.
Carpet looks and smells fresh after service.
I left you a review on FaceBook. YOu should check the link of the Podium request for review that you texted me. I wanted to leave a Google review and your link was not working. Nick was GREAT! He made sure I was 100% happy with each room before he left. The carpets look great and I will continue to use ZeroRez and request Nick back. Thank you
Fast scheduling good employees that do good work. Have used before will use again.
I had the best technician. He took his time to clean our carpet and couches. He answered any questions I had with a smile.
Love how clean my carpet is now
Service tech, Raymond, was on time, courteous, and did an outstanding job cleaning really dirty carpets. The resident who lives in the house sent three thank you notes about her beautiful clean carpet.
Timely, professional, courteous and quality work.