Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83933 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Brenda Western Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was courteous and helpful. Carpets feel so soft!

Report a concern   June 26, 2019 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea of no sticky residue left in the carpet. Had carpet s cleaned before by zero rez the carpet s looked really good afterwards. Thought the guys did a good job. Will use again.

Report a concern   June 26, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks new and the technician was so friendly and did a great job!

Report a concern   June 26, 2019 — Rated 10 out of 10 by Jackie ? Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look brand new

Report a concern   June 26, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with your employee at my home. Very clean, well dressed and curties.
And yes I will recommend you to others.

Report a concern   June 26, 2019 — Rated 10 out of 10 by Amy Wacasey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great!

Report a concern   June 26, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and knowledgeable staff.

Report a concern   June 26, 2019 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

soft carpet

Report a concern   June 26, 2019 — Rated 9 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual and kind employees Not pushy on extras but left a good recommendation on what we could use in the future.

Report a concern   June 26, 2019 — Rated 10 out of 10 by Kenny Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hands down the best customer service I've had! Great people with awesome service with the best results! I'll always recommend and use Zerorez from here on out!

Report a concern   June 26, 2019 — Rated 9 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was so polite and went over and above to make sure I was happy

Report a concern   June 26, 2019 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like seeing views but would like to see the people that have saved the view.

Report a concern   June 26, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional, friendly, and knowledgeable. I appreciate their service.

Report a concern   June 26, 2019 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great, friendly professionals in scheduling and technicians! Fabulous job every time! But miss the Jody Dean special : (

Report a concern   June 26, 2019 — Rated 7 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prices seemed a bit steep, especially for the pet stain cleaner but I am pleased with the service and end result.

Report a concern   June 26, 2019 — Rated 10 out of 10 by Michael Brichetto Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service with excellent results!

Report a concern   June 26, 2019 — Rated 10 out of 10 by Lonnie Duncan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service staff they he did an excellent job. I recommend your firm and will use them again in the future.

Report a concern   June 26, 2019 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the helpful technicians, the lack of soaps used, the soft carpet and the removal of pet stains and odors. I feel the value is good but do appreciate when there is money off the bill rather than free gift cards which are not always convenient. Thank you for a very good product!!

Report a concern   June 26, 2019 — Rated 8 out of 10 by F.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

did a good job-better results than previous with Dalworth. still missed a couple of stains that I was able to get removed with a spray cleaner and a towel. overall looks good.

Report a concern   June 26, 2019 — Rated 10 out of 10 by James Garland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys always do a great job. Won't use anyone else.

Report a concern   June 26, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and friendly

Report a concern   June 26, 2019 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

This was first time to use carpet cleaning company.

Report a concern   June 26, 2019 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best customer service!! Outstanding service crew, highest quality work, professional as well as personable. The guys that were sent to my home were amazing!!!! Give them both a raise and be grateful you have people like this representing your company. There are not many like them around anymore. Will definitely request them again!!!

Report a concern   June 26, 2019 — Rated 10 out of 10 by Marcy Roe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was outstanding!!!! Personable, professional, and highest quality of work. Because of the service I will definitely request the same people to come back again. These guys need a raise !!

Report a concern   June 26, 2019 — Rated 8 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   June 26, 2019 — Rated 1 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

when i called about service I had seen your company on good morning Texas several weeks ago. I had my rug cleaned in the past by Stanley steamer the first time they cleaned it it wasn't that great the next time it was like new. its just expensive to have it taken into the shop. I thought i would give you a try . The man who cleaned it was very nice and seemed to be knowledgeable about the process. i had ask if it was just steam clean because I have a loop rug We didn't talk about the scrubber until he was finished cleaning Its kind of brought up some of the loops and I will need to trim them off. Its not as clean as I expected it to be..Im not cleaning this rug again I will toss it when it needs cleaning again Not sure if I will use your service again or not. don't think it was a problem with the technician just this type of rug. but i did except it to look better after it was completely dry. Don't expect any type of refund just letting you know what happened Not putting any negative comments out there either thanks

Report a concern   June 25, 2019 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love them

Report a concern   June 25, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job from cleaning agent great customer service professional Love the cleaning products Carpet Dries fast

Report a concern   June 25, 2019 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean

Report a concern   June 25, 2019 — Rated 0 out of 10 by B.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The operator broke my piano bench seat lid and left a spot which I had to clean.


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