Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83933 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Good job. On time. Courteous serviceman.

Report a concern   June 28, 2019 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a great job and was very professional!

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Charles Carlson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that cleaned our carpet was very pleasant and professional......Isiah did a swell job and we are most pleased......

Report a concern   June 28, 2019 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians
Prompt service

Report a concern   June 28, 2019 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service mans knowledge of and ability to explain

Report a concern   June 28, 2019 — Rated 10 out of 10 by Faith Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I cannot remember the name of our technician, he was marvelous! He got rid of the stains and made my carpet beautiful & new looking again. If you are even thinking of having your carpets, rugs, grout or tile cleaned...look no further. Zerorez is the BEST in town.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Martha Graves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of cleaning my carpets. Got all the pet stains out! Awesome job by Justin.

Report a concern   June 28, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came was EXCELLENT - very professional and he did a great job and went over everything before and after - extremely thorough. Can't say enough about what a great representative and employee he is.

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep was awesome

Report a concern   June 28, 2019 — Rated 10 out of 10 by Darcy Rentz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job - again! Efficient and great service. Even early this time!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Barbara Wallander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez is the only company I will use

Report a concern   June 28, 2019 — Rated 10 out of 10 by Vince Ochotorena Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentlemen were very fast, professional and knowledgeable! Great job!

Report a concern   June 28, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Sheree Rose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, got the job done quickly, and everything looks great. Also, not a lot of
moisture left in the carpet so drying time cut to a minimum

Report a concern   June 27, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great. Good job!

Report a concern   June 27, 2019 — Rated 0 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used Zerorez several times and have always been very happy but this last time was horrible. Who ever the technician was he missed numerous spots and and left my wood floors downstairs covered with white foot steps. So my carpet is not clean and I had to clean wood floors afterward.

Report a concern   June 27, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service
Our tech Ceasar was awesome .
I would highly recommend this company !

Report a concern   June 27, 2019 — Rated 10 out of 10 by Sarah Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and quality

Report a concern   June 27, 2019 — Rated 2 out of 10 by G.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had 4 areas rugs cleaned, 3 of them printed were ok, the concern one was an 8 by 8 round one, once it dried completely you could see dirt stains around edges, of course the center was ok because coffee table sits over. Not please. Recleaning would be appreciate. This rug was not placed back on floor until a few days ago which was notice then. I plan to call you on this matter but show this survey. Hopefully we can solve this matter. Thanks Name removed

Report a concern   June 27, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough job of cleaning, done timely and carefully.

Report a concern   June 27, 2019 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a great job and was very pleasant and likeable!

Report a concern   June 27, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The only complaint I have is some of the dirty spots come back the next day after carpet cleaning.

Report a concern   June 27, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician we’re on time and called before arriving. They were professional and explained the process then helped me move the remaining furniture. After they were finished they made sure that I was happy with the result.

Report a concern   June 27, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and very thorough cleaning.

Report a concern   June 27, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like not having the harsh chemicals in my home.

Report a concern   June 27, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and straightforward service! Got exactly what I ordered and all my questions and concerns were addressed.

Report a concern   June 27, 2019 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Young man did a thorough job, consulting with me when needed. Made reasonable suggestions about need for certain products such as scotch guard, without being pushy. (I have several cats.)
I will be calling again.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Jennifer Kinney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was friendly, informative and did a great job! I’m thrilled with my carpet, it fells like a new room.

Report a concern   June 27, 2019 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician arrived on time, was very friendly and efficient, I was also very pleased with the results. I will be hiring Zerorez for future cleanings!


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