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based on 84638 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Tristin, who performed the duct cleaning was very professional, personable, and thorough. Zerorez should be happy to have him as an associate..
When the technician arrived and looked at the rooms I wanted cleaned, I pointed out one area that need special attention (food spots). Trouble with the truck (not the worker's fault) made for 30-40 minutes between arrival and the beginning of the cleaning. I assume he forgot about the the area that needed extra attention. This morning, when the area finally dried, I noticed many spots were still there. I did not notice the problem yesterday because the carpet was quite wet.
Had you out twice now to clean pet stains. Paid the extra money, but still have visible stains
Great service and great price!
I've used several, nationally known, carpet cleaning companies and hands-down Zerorez is The Best! You provide a superior service. I will never use anyone else!
Doug
It has always been a simple and easy process that doesn't take long at all. Once complete, it looks like new! The service is wonderful and has always been a pleasant experience. I have done this for the past two years and will keep getting this service done every year.
I did not get the service I signed up fr!
Quality and the customer experience
Ease of scheduling, customer service of employee
Very professional service providers .
Very fast service, and the carpets look so much better!
Excellent and attentive service! Will use again.
The technician cleaning our air vents and furnace was incredibly friendly and knowledgeable.
Very prompt. Very curtious. Good price.
Carpet not that clean and already shows high traffic dirt a month later
It was super easy to schedule, and the technician arrived right on time and did a great job. I called the day before to find out if there would be hidden fees or extras added on at the time of service. The agent explained the optional add-ons, which seemed reasonable and exactly matched what the technician offered the next day at my home. One of our pups had some kidney issues a few weeks ago, and so I did add one special treatment. However, I didn't feel pressured by the technician, which was my fear. I would definitely use your service again, and would recommend it to others!
Everything! From start to finish, Zerorez delivered quality service and results. From the salesman to the technician, Dave Thomas, we are a very happy customer. I will definitely use Zerorez again!
The people, Justin was great.
Worked well
Great customer service/satisfaction. The floors were phenomenal.
Tristan was great.
Was very upset by the left over mess ... my tile floors we a mess when they left
Great job again thank you!
My carpet was still dirty. I walked across it in my socks and it was nasty
TJ did a fantastic job, very impressed with his professionalism and quality of his work. Thank you!
Fast and effective!! Great communication of expectations and very professional despite my 3 kids being....counterproductive to the end goal. Will for sure use again.
Arrived on Time, got the job done to my satisfaction.
I have used this company before and have used them twice now. Very happy with the service!
Odorless to residents and quick drying! Carpets look and smell fresh even after extracting dog messes, blood, and everyday soil from shoes!
The guys were great!