Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83933 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is great and Chavez’s did a great job!

Report a concern   June 24, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the technicians that came and kept us informed along the way. Carpets came out looking amazing. Even old "reappearing" stains are gone!

Report a concern   June 24, 2019 — Rated 0 out of 10 by M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work done on my carpet was very poor quality. Stains still on my carpet and it looks exactly the same as before it was cleaned. I feel I paid too much for the quality of service I received. I am very dissapointed, I used Zerorez because I hear 94.9fm Klty always raving about your company but I'm sorry to say my experience with your company was a very poor one.

Report a concern   June 24, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s been a few years since we’ve had our carpets cleaned. Afterwards, our carpet looks 10 years newer!! Wonderful results and the guys cleaning were very informative and careful with our furnishings!

Report a concern   June 24, 2019 — Rated 8 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

To provide an invoice for total cost before setup is complete.

Report a concern   June 24, 2019 — Rated 5 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

there are still some dark spots on the carpet. These seemed to bleed thru after the carpet dried.

Report a concern   June 24, 2019 — Rated 10 out of 10 by Douglas Planey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   June 24, 2019 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean soft carpet after cleaning process.

Report a concern   June 24, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt

Report a concern   June 23, 2019 — Rated 9 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective and efficient cleaning. Prompt service.

Report a concern   June 23, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Tech. Great job.

Report a concern   June 23, 2019 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I give them 10s in all areas. On time, courteous , informative personnel and prompt follow up when it was needed.

Report a concern   June 23, 2019 — Rated 10 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely good carpet cleaning and very professional technicians.

Report a concern   June 23, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best

Report a concern   June 23, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks brand new. It didn’t take long for him clean three rooms.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Susan Haefele Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic

Report a concern   June 23, 2019 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy knew what he was doing. My tile in my kitchen looks so good. The grout had become very dark and he restored it the color. I’m very pleased.

Report a concern   June 23, 2019 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick was awesome! Very excellent customer service and super professional.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Stacey Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technicians were EXCELLENT!!

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smell, not sticky

Report a concern   June 23, 2019 — Rated 10 out of 10 by Alecia Benites Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was very nice and did a wonderful job

Report a concern   June 23, 2019 — Rated 9 out of 10 by Wanda Brinlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that it dries quickly and leaves no residue.

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was helpful and friendly, and he did a great job on our really filthy carpets!

Report a concern   June 23, 2019 — Rated 4 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician did not do what I asked. Could not tell much of a difference. Did not smell cleaner or look any different from where. I clean

Report a concern   June 23, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and does a great job.

Report a concern   June 23, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to work with and delivered on service

Report a concern   June 23, 2019 — Rated 10 out of 10 by Kent Tillman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job was performed and then I noticed some stains after they left not their fault I did not move my bed farther enough back ,They came right back out an recleaned. I respect that type of professional service.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Carole Duncan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i have used Zerozez twice now and am so happy with the quality of service. I found Zerorez on TV on Good Morning Texas and am so glad I did! I will continue to use them for my floor cleaning needs.

My carpets are older and look so new and refreshed now.
I appreciate the non toxic products Zerorez uses as I have grandkids that love to play on the floor.

This time I also included the tile cleaning service and love how my bathroom and hall grouts now look bright and clean again!

The technician TJ was so professional, pleasant and thorough as well!:)

Report a concern   June 23, 2019 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Edwin, was thorough, fast and friendly! Carpets are exceptionally clean and fresh. Great service.

Report a concern   June 23, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez keep me well informed on the visit and service provider showed up on time and was very through in doing a complete cleaning of our carpets.


Privacy Policy