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based on 85406 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech took his time and did a very good job carpets are clean
My carpet looks great. He was very informative and did a great job!
I like that the carpets smell better even though I have 3 cats. And the cleaning doesn't hurt my pets.
Service
Your Rep did a very good job on a “challenging” carpet. He was on time, polite, listened to what we wanted and we were able to agree on the necessary treatment to get the desired results. We are very happy with the outcome!
Very dependable and efficient. Did a great job!
Always cleans well with no soap residue
No thank you! Great job
I made a bad assumption. Why charge me a carpet cleaning fee when you didn't clean the carpet AND the rug underneath. This is not the tech's fault. He was amazing. I'll rethink what is cleaned next time.
Very happy with your services and Jeremy was super great!!! All questions answered and the results are exceptional
It works well. My carpet is clean. The tech missed some spots because he was rushing. He came really late and it was a Friday night so he was probably trying to hurry up and get off work. Next time I will be the first appointment.
Easy and fast service! I enjoy that you don't have an overwhelmingly strong or present "chemical" smell. Thank you for creating something that I feel confident purchasing!
They did a good job
Evan did an awesome job. He was careful with corners and put plastic under chair legs and didn't ding my baseboards. Also, very personable. I've used Zerorez for years, but this was the best job ever because of Evan.
The tech was prompt and did a very good job. Was able to remove the stains in my office area.
Will most likely use Zerorez next time.
Cesar was timely, informative and friendly.
The carpet was cleaned very well by a nice technician and the follow up communication was thorough. Thank you!
Zerorez was simple to book through the online portal. The technician was careful, pleasant and courteous. Our carpet and rugs are clean. Yea!
Great technician; lousy truck. Early service called turned into an almost all day project!
The eco friendly nature of the product
Professional excellent cleaning g job.
Torrance did a great job!!
Cleaning was scheduled within a few days. Team member arrived within the timeframe given, and the carpets look great! Pricing was very fair. Thanks!
Chase was a great tech. Definitely knowledgeable and motivated.
Everything went well and my carpet looks great
There is no odor & the results are great.
You do amazing things with carpet and flooring. My house looks great and on the market. You have the nicest people working for you. I ha e always had excellent service and am very happy with the resulys
Good quality work, no need to double check ! Done right the First Time.
No chemical residues/good results/reasonable prices.
I got my carpet cleaned on Saturday and the young man that cleaned my carpet was so nice and so respectful. He really wanted to make sure that I was pleased with the service that he did. I was pleased. He could only do so much.