Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83932 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 7, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a great job. Service people are professional, friendly and efficient.

Report a concern   July 7, 2019 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and excellent technician (Boston) that worked the job....thanks!

Report a concern   July 7, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean everything is, dries fast and no weird smells.

Report a concern   July 6, 2019 — Rated 10 out of 10 by Arelia Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and knowledgeable. The soft water is a plus!!

Report a concern   July 6, 2019 — Rated 10 out of 10 by sharon moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 gentlemen that came were so professional and did a great job! I was very impressed!

Report a concern   July 6, 2019 — Rated 10 out of 10 by Brett Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great techs. Friendly and they also did a great job cleaning our carpets. Highly recommend!

Report a concern   July 6, 2019 — Rated 9 out of 10 by P.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a nice job and walked me through the final result. Carpets appear much cleaner.

Report a concern   July 6, 2019 — Rated 8 out of 10 by B.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Explain the process as or before it begins. My tech sprayed water everywhere then did a brush over most, not all of my carpet, then began to vacuum. I guess the water used was the special powered water but how can anyone know.

Report a concern   July 6, 2019 — Rated 10 out of 10 by Dian Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ceramic tile floors restored grout was great and family room rug very clean as are the carpets

Report a concern   July 6, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very thorough and professional.

Report a concern   July 6, 2019 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Technician was friendly and knowledgeable. Did a great job!

Report a concern   July 6, 2019 — Rated 10 out of 10 by Nancy Finch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple cleaning process that does not harm carpet or leave residue

Report a concern   July 6, 2019 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good for environment

Report a concern   July 6, 2019 — Rated 10 out of 10 by Tessa Trego Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are getting ready to put our house on the market and want it to be fresh for potential buyers. We are also dog owners, so that complicates things. The technician did a great job of getting rid of dog odors and didn't have to to use chemicals that we don't want in our home. The house smells great, the carpets feel great and we look forward to doing business with Zerorez in our new home.

Report a concern   July 6, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning products clean well and dry quickly. Staff are always on time during the window of time you are given. Staff are also very polite, friendly, and most importantly competent!!

Report a concern   July 6, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Tech (Boston) was very knowledgeable. He thoroughly explained the product and services. He worked hard and did a great job. Carpet feels like new. We are pleased.

Report a concern   July 6, 2019 — Rated 9 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use chemicals. Technicians have been good.

Report a concern   July 6, 2019 — Rated 10 out of 10 by Abigail Angulo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the thoroughness and the quality of the work. I have a few tiny spots missed but overall I was happy with the results. I will call the company back in 6 months.

Report a concern   July 6, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

One week later, the carpet still smells fresh!

Report a concern   July 6, 2019 — Rated 10 out of 10 by Rhesha Landers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and you don’t leave a mess behind!

Report a concern   July 6, 2019 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great

Report a concern   July 6, 2019 — Rated 5 out of 10 by T.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The job just wasn’t done well. The technical that did the upstairs the week before was wonderful but the tech that did the downstairs was here 25 mins for two large rooms and once it dried there are areas that don’t even look like they’ve been done.
There weren’t even lines on the carpets where you could see it had been cleaned. Not like the first visit at all. Very disappointed

Report a concern   July 5, 2019 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time I have used your service. Your service technician, Justin, was on time and extremely polite. I showed him the areas of concern with marks in the carpet and went into detail on how he would be able to get it out. Work was done to my satisfaction. I thought the price was a little high but Justin worked hard to make sure the carpet looked great and met my satisfaction. I hope in the future when I use you again that Justin will be available.

Report a concern   July 5, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient.

Report a concern   July 5, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was GREAT !! Everything was GREAT !! Just GREAT GREAT GREAT !!

Report a concern   July 5, 2019 — Rated 9 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time didn’t really get pet stains out. Technician came back out and worked hard with a different product and it looks much better.
Very professional and courteous technician.

Report a concern   July 5, 2019 — Rated 8 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Area rugs extremely expensive to steam. Came early; was not able to call them off bc I was at work. Lucky my husband was home but we had to leave the guy unattended:(

Report a concern   July 5, 2019 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional

Report a concern   July 5, 2019 — Rated 10 out of 10 by Carley Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job

Report a concern   July 5, 2019 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service.


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