Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83932 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2019 — Rated 7 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The truck had faulty equipment and he hose leaked water as it was going through the house leaving water spots on the tile. The master closet, which is where he started, has a bad odor now that it is all dry. This is where he didn't seem to have good suction on his how. The technician was friendly and seemed hard working but the equipment was not in the best of shape.

Report a concern   July 8, 2019 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and a good job. The prices are reasonable and competitive also.

Report a concern   July 8, 2019 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is unbelievably clean and smells wonderful. I’ve used Zerorez multiple times and I’ve never been disappointed.

Report a concern   July 8, 2019 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough

Report a concern   July 8, 2019 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time I have used you. Just needed my couch, chair and ottoman cleaned. Did a nice job. The service guy was very nice, friendly, and got the job done.

Report a concern   July 8, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is our second time to use you and still happy. Your technicians are efficient and friendly. Carpet looks great.

Report a concern   July 8, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician was very qualified prompt on appointment time - competitive price for services rendered

Report a concern   July 8, 2019 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony did a fabulous job. You need more like him!

Report a concern   July 8, 2019 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, friendly people and always happy with the results of the carpet cleaning.

Report a concern   July 8, 2019 — Rated 8 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everything was good!

Report a concern   July 8, 2019 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech Is on time, informative and your equipment cleans well

Report a concern   July 7, 2019 — Rated 10 out of 10 by Jackie Estes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I learned you, Zerorez, is only as good as your team hnician. Darwin was my 3rd tech for my annual carpet cleaning. He went above and beyond getting out stains that other techs said wouldn't come out. Thank goodness he is one of your trainers. I will ask for Darwin from now on!

Report a concern   July 7, 2019 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service on Saturday. Recent technician was not as thorough as the previous one.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Cynthia Guerra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a good job.

Report a concern   July 7, 2019 — Rated 10 out of 10 by C.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a very good job on our pet stained carpet. Justin was very conscientious about his work which we very much appreciated.

Report a concern   July 7, 2019 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco-friendly products & Professional Technicians.

Report a concern   July 7, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Techs are very knowledgeable

Report a concern   July 7, 2019 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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Report a concern   July 7, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to schedule a cleaning and the technician was knowledgeable and prompt. We like that the process is environmentally friendly.

Report a concern   July 7, 2019 — Rated 8 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

include the spray of the inside vent system and make it a package deal .

Report a concern   July 7, 2019 — Rated 7 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

You can still see the test spot on my floor.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Jennifer Banister Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Adrien was the consumables professional. My carpets were so nasty, especially the dining room. My best hope was that it would just be less nasty. All three rooms looked like new! I couldn’t believe how clean the carpets were! We will definitely be using ZeroRez again!

Report a concern   July 7, 2019 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was thorough and neat. Great job.

Report a concern   July 7, 2019 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and knowledgeable. Recommended the right products to meet our needs. Great results.

Report a concern   July 7, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, will use again.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Stephanie Shroeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service on Friday July 5 was great . The guys were very happy to assist in getting a coffee stain out and going over it more than once . They were making sure when the job was complete I was satisfied or did they need to do anything else . Great customer service

Report a concern   July 7, 2019 — Rated 10 out of 10 by Timothy Sneed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely service and courteous professionals

Report a concern   July 7, 2019 — Rated 8 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Cost on area rug cleaning

Report a concern   July 7, 2019 — Rated 10 out of 10 by Jane Ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not only are the carpets now clean; they look and feel much thicker like new carpet!

Report a concern   July 7, 2019 — Rated 10 out of 10 by Nicole Walder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was wonderful. Your customer service is great. The product is amazing. My carpet looks and feels how it did when we had it installed. I will definitely be a repeat customer. I’m so thankful that you guys were able to not only accommodate my schedule but the service was fast, my carpet only took a few hours to dry and all my stains have been removed.


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