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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi I have been meaning to write my Rey. I had my tiles and grout cleaned on July 5 th. The grout is not cleaned properly. If you can call my numberPhone number removed304 to reschedule I would much appreciate it
The service was great.
Very dedicated service representative.
Fast, clean and efficient. No residue and the house always smells better.
I like how clean my carpet looks and feel.
Usage of hot water vs chemicals.
Great job!
The guys did a fabulous job-thorough, efficient, all at a reasonable price!
Perfect, no chemicals, gets out hard stains and technicians are superlative!!!!!
The gentleman that took great care in cleaning our carpet was great!!! Very professional and neat! Good job!!
Great serviceman, friendly and did a suplative job
I am very pleased with the service. Rick did an excellent job and went above and beyond. I will definitely use Zerorez again.
The technicians were knowledgeable , professional, and the carpet looks very nice
The service really worked to clean my carpets and eliminate pet odor. Torrance was very professional and knowledgeable.
Technician Paul was great! Very polite and takes pride in his work. Did a fabulous job!
Thoroughly cleaned my old white carpet, and it looked great! Polite and caring technician.
Justin was very attentive and did an amazing job making my carpets look like new!
Your products do a great job at removing spots from the carpet. The cleaner who cleaned my carpets (Raymond) was awesome. He was on time extremely friendly and did an excellent job communicating to me with the job that needed to be done. He worked very hard at accomplishing a great job!!
It all went well. The guys did a fine job.
Our guy was super nice and explains everything. He did a great job and seemed to be proud of company he works for. You get a thumbs up from us.
No soap! No residue! The job went well. The tech knew what he was doing and the price was fair.
Thank you Zerorez!!
Workers were very good and attentive! Well manors!
clean
Zerorez does an amazing job. My carpets look so good, even after pet accidents.
How professional and thorough my tech Danien was. Took the time to make sure I was completely satisfied with my services before making a payment as well as very informative. Awesone service provided!!!
Excellent service!!
I had asked to have the technician call me when he was done discuss if all the stains came out - no one called and when I called the office to ask him to call me - they said it could not be done.
When I got to the property there was a lot of stains not out and it would have been nice to be told why
Poor customer service
Always available, on time and nice people come to the house.
I love how clean our carpets are now! I loved how thorough my technician was and how informative he was! I'm highly satisfied with my experience.
The only cons I see are: There was a certain food spot on two rooms of carpet that were unable to be removed fully. I understand that not every spot can be removed though and am not very upset since my carpets are cheap.
Also, when you say, "3 rooms for $99" -- people should understand that the price may change due to additional services needed. I ended up paying $400, which for how dirty my carpets were and how clean they are now, doesn't seem like an overly expensive price to pay. We had never had our carpets cleaned in six years and with a baby and 2 dogs, it was gross! This is why the amount I paid doesn't bother me.
Overall, I am highly satisfied and would hire Zerorez again.
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