Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2019 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick completion of project, friendly techs with plenty of information.

Report a concern   July 19, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly service by CJ. He took the time to explain my options.

Report a concern   July 19, 2019 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My dirty carpet looked almost new again.

Great fresh smell.

Report a concern   July 18, 2019 — Rated 10 out of 10 by Carl Osburn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very friendly and reacted very quickly to our request. The technician did a fantastic job on the carpets and replaced everything back to its original position.
I would recommend Zerorez to anybody needing carpet and tile cleaning.

Report a concern   July 18, 2019 — Rated 10 out of 10 by Shirley Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick and Seth were very professional. They were very timely. They explained what they were doing. They represented the company very well. I will always use zerorez for my carpet cleaning. I like the fact that there are no harmful chemicals in your product. I have already told all my friends and family about zerorez. I heard about the company on KRLD. I have been hearing about the company for years and decided it was time to give them a try. I'm glad I did!!

Report a concern   July 18, 2019 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was fabulous

Report a concern   July 18, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did an excellent job of cleaning my carpet. Smells and feels so much better.

Report a concern   July 18, 2019 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antony was nice and very good at doing his job.

Report a concern   July 18, 2019 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service, great cleaning, fast drying. Highly recommend.

Report a concern   July 18, 2019 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, reasonable pricing, and carpet always looks great when you leave.

Report a concern   July 18, 2019 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowing that my carpet is CLEAN! Technician is very personable and knowledgeable. Good price!!

Report a concern   July 18, 2019 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing technician. Super friendly!
Did a great job carpets look great.

Report a concern   July 18, 2019 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was amazing. Thank you! Love our clean carpet.

Report a concern   July 18, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendliness and professionalism of the employees.

Report a concern   July 18, 2019 — Rated 10 out of 10 by Melissa Hampton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first time using zeroez and my carpet and tile came out nice! I like the fact you are GREEN and do not use chemicals. It was easy to set up my appointment and the guy who came out was extremely friendly and made sure his work was to my satisfaction. Thank you zeroez!

Report a concern   July 18, 2019 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Problems in the past with appointment timing -- hours late outside the window.

Not this time. Rick arrived on time, was courteous and professional. Did a great job!

Report a concern   July 18, 2019 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy to book, great work!

Report a concern   July 18, 2019 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was a great Zerorez representative! Knowledgeable, friendly and did a great job!!!

Report a concern   July 18, 2019 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide more details for possible additional cost when quoting a price.

Report a concern   July 18, 2019 — Rated 10 out of 10 by Susan and Tony Venturi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good overall cleanliness of our carpet. Ability to treat pet stain well & nice aroma of the cleaning supplies used. Dries pretty quickly too.

Your Technician was excellent! Great personality & very deep knowledge about what he was doing & the products he was using on our rug & why. He was all smiles while working & talked very highly about the process he was using as well as your company. He's the type of Technician you'd love to keep & have a whole army of guys like him representing your company directly with your customer.

We've used your firm several times in the past & based on this latest visit to our home we'll continue using your company.

Report a concern   July 17, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product removed the pet odor from my rug and dried quickly. Would definitely recommend!

Report a concern   July 17, 2019 — Rated 10 out of 10 by Lisa Shoop Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were wonderful!!! They did a great job and even worked around a big plumbing issue we were having. I appreciate their help and patience.

Report a concern   July 17, 2019 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergent residue.

Report a concern   July 17, 2019 — Rated 10 out of 10 by Nichole Holmes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terrence was great! Very personable, friendly and did a great job. I would be happy to have him back in my home.

Report a concern   July 17, 2019 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great equipment and great techs

Report a concern   July 17, 2019 — Rated 10 out of 10 by Matt Smithers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! Quick; in, out & got the job done, all with the technician taking care not to leave scuff marks on the floor or walls with the hoses. I’m very happy & will recommend Zerorez to friends/colleagues.

Report a concern   July 17, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez system for cleaning carpets gives good results. The technician Finley was friendly and very efficient in his work.

Report a concern   July 17, 2019 — Rated 10 out of 10 by Ruth Garvey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the technicians are professional. I love how clean the house is after having the carpets cleaned.

Report a concern   July 17, 2019 — Rated 7 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Didn’t make it the day of appointment and then did NOT come first thing the next morning as promised.

Report a concern   July 17, 2019 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service, all done well. thanks


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