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based on 85407 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, effective, affordable.
My carpets look great and dried very quickly. The txhnician was 9n time, very courteous and efficient.
Successfully removes stains and restores carpets to like new.
No upselling. The techs are friendly, professional and do a great job.
Great staff and technicians!
Very professional, quick but thorough
I love Zerorez. The employees are so nice and careful. I tell everyone to use you
Drys really fast
He was early & my carpets look great!
Easy to schedule. Thorough and professional. Very neat in cleaning and clean up. Pet friendly.
Ease of scheduling
Reliability
Updates on arrival time
Jeremy the tech was AWESOME! He should be in a program for upcoming managers and a leadership position.
My carpets look cleaner but the smell when I came home yesterday, one day after the cleaning, was awful. It's still pretty noticeable this morning and I'm not sure what to do.
Excellent service. Dillion was very helpful and did a great job.
Wonderful result in my old carpet. Great tech very
Professional
There are a couple of spots that weren't removed,however, I know that your man worked hard on them but we still can see where they were. Your technician was very upbeat and explained what he was doing and answered all our questions. We would be pleased to have him back the next time.
On time, explained services and answered questions. Extremely pleased with service provided.
The guys were fast and professional!
Great service
Marcus was great and he did a great job.
No detergents, dries within 6 hours, rug looks very nice after cleaning
Chase was very courteous and did a great job. Carpet looks wonderful.
Carpets look great...spots we didn’t think would come out did!
Fast and effective, technician was knowledgeable and professional
give me all the billing items up front
The technician, Terry, did an excellent job in preparing and cleaning my carpet. When it is time to clean it again next year, I will ask that he does it again. Very good service.
Speedy service, very thorough cleaning, courteous employee.
We like your process and not having additional soap used in our carpet. You have nice and hard working personnel. Chase did a great job at our house this week. We appreciate you keeping prices reasonable where we feel we can have our carpet cleaned as needed.
Had a really smelly mess my large dog made and after it was steamed and treated to kill bacteria, still has a faint smell in the room. Hoping it will completely go away. This is the second day since cleaning was done. If doesn’t go away, I will be contacting y’all again.
I'm extremely satisfied with the services and overly impressed on the technician as he was amazing.
The quality of service you provide is simply the best! The technician was knowledgeable, professional, and my carpets look amazing!