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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Faded my carpet now avoiding resolution
Terrible actions from a local organization
We talked abt the stains on the carpeting. Tech explained what he was going to do. This last time was the best the carpet has been cleaned. I’ve been using Zerorez for several years.
everything was good
Great service and people
Staff was very friendly and helpful. Worked around our schedule, was on time and got the job done. We will continue to use your services as needed.
The services was great. Darwin arrived at the appointed time; set up everything for the carpet cleaning and treated the spot area. The free tile area looked so good that now we have to get the rest of the tile cleaned :). We were very pleased and can't wait for our next appointment.
My carpet was not all wet and sloshy and dried quickly.
Cleaned carpet well and our tech was great!
This was our first time to use Zerorez, the experience was great. From the scheduling to the follow through. We will definitely continue to use Zerorez and recommend them.
I like that you don't use chemicals and it's a green way to clean. Charles also told me that the steam cleaning kills all kinds of bacteria, so sanitizes and cleans. He did a good job!
I love the service
Great work, great service and timely!
I love how easy it is to get an appointment and how willing your people are when they come out to the house to review the order and add or change as I need to. This last time I added my stairs and a room. NO problem! LOVE Y"ALL
Technician, Damien, was prompt, clear to explain, thorough, and courteous,
I like that you don’t use chemicals and the staff is always friendly and helpful. Great experience!
Great product-best service!
Everything
The smell and the look of my carpet.
I like how well it cleans my carpet.
It was very easy technician was very good and very helpful picking out some extra things that we needed done.
My service yesterday was as usual, wonderful. The technician was on time and my appointment was well communicated. He did a great job informing me of my options and checking places where I had concerns. He took his time to do a great job in making my carpet look it’s very best. Another example of why I count on zerorez To take care of my carpets.
How responsive they were as they came out the same day! They are very professional and personable too.
Your technician did an excellent job. He was a hard worker and very professional. We are impressed!
Prompt service. Very considerate workman.
Your tech, 'CJ' was outstanding.
Polite, professional and did a wonderful job.
They did a great job cleaning the carpets and it looks fantastic!
Thoroughness
Your guys were great and explained when necessary. And, as usual, our very old carpets look like almost new!
The technician came in quickly and efficiently and got the job done. He was also very friendly and very informative.
Great service! Value for price. Technician was professional, clean and very courteous.
Great service & carpets come out great!