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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was fantastic, prior to my scheduled date they would let me know when they were going to arrive and arrived early. The technician was very informative and very professional. I strongly recommend this company.
Extremely happy with our service tech and with the outcome of our old carpets! We have already recommended multiple times and will continue! Thank you!
Our home carpet is clean and stays clean longer
Zerorez employee was punctual and knowledgeable. Our carpet looks great! Thank you!
You don't use harmful chemicals and it drys quickly. Your Technicians are polite and efficient.
Great service! We love the way our carpets look and feel.
Technician was awesome
I liked the Tech and the fact he didn't try and sell me anything I didn't need.
They were great. Very professional. Did an awesome job
Zerorez is the most thorough carpet cleaning for my house - we have multiple pets and children with allergies, and thanks to their services we are able to be a pet-happy and child-happy home!
No post cleaning crunchy carpet. Nice and soft and clean!
Not charge so much money for hot water.
Because there is zero Residue, just clean fluffy carpets. The carpets even feel clean walking with your bare feet. The worst part is I have to vacuum prior to cleaning. Maybe you could offer a reasonable service to vacuuming the customers carpets.
Eric was a very, very good representative of your company!
Excellent work....on time...courteous.....friendly......knowledgeable. I will definitely recommend your carpet cleaning service. I will use you again.
Product results are excellent and the service is exceptional
The technician -- TJ was excellent and did a fantastic job.
The technician was very professional, arrived early and did an excellent job.
Friendly and good service
Very service oriented. Our carpet looked great after cleaning.
CJ was great. Very professional. Explained everything to me about what he was doing and why. Also explained about the Zerorez water.
And my carpets look great.
Thanks CJ
My rep Justin was wonderful! He was professional and had the best personality. He was patient and took the time to answer and explain all of my questions. He made the experience very pleasant. He did a wonderful job. You should take pride in the service he provided representing your product and company name.
I felt that the pricing on cleaning my halls was not explained properly by either the call center or the technician.
No residue. Trustworthy.
The technician did a good job of explaining everything he was doing.
Our technician was wonderful! He walked us through every step of the way.
Carpet so clean
I hired Zerorez to clean my neighbor's carpets after house-sitting their pets. I was surprised by the price that was contingent on how many sq yards of carpet they "deep cleaned" and the exorbitant price I paid for each sq yard. I had heard reviews of Zerorez they did not use dangerous chemicals & they were efficient and often had specials--which they were running when I called to see if they could fit the date I needed. But instead of three rooms for $99, I paid $564 for "deep cleaning" which was high their rep said because of the #sq. yards of carpet they "deep" cleaned. I felt taken advantage of.
The technician was friendly and knowledgeable
CJ arrived on time,knowledge about product very good,did a great job