Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2019 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job cleaning our carpets. They were so knowledgeable and extemely polite. Their price was very reasonable and they worked very efficiently. They took good care not to disturb the walls and baseboards. The staff went above and beyond and I highly recommend them.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Jeremy Bay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. Friendly and explained everything step by step! Finished product looks great.

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service,wonderful technician

Report a concern   July 25, 2019 — Rated 10 out of 10 by Jeff Lang Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alexis G. Did a great job. Very respectful and efficient. I listen to 105.3 the Fan and they turned me on to you guys. I won’t ever use another company.

Thanks!

Jeff Lang

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People are great, and quality of the work.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Gail Curren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel like new! Great customer service!

Report a concern   July 25, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You honored your word.

The first cleaner (Dalton) didn’t really even do a mediocre job. I didn’t realize that until it died and looked really bad.

Then Eric did what should have been done in the first place. I regret that I didn’t look in every room after Eric or I might have noticed two rooms were still dry. Regardless, Eric corrected it the next day. We are extremely pleased with the job Eric did.

Thank you.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Danielle Reddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tj explained everything and was so professional. When I had a follow up issue that was the next day and not his fault he came back and helped me. The employee is what made the experience work

Report a concern   July 25, 2019 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was Randy Ruffin. He was wonderful!!!

Report a concern   July 25, 2019 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks beautiful!!!

Report a concern   July 25, 2019 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the job the techs did on my furniture.

Report a concern   July 25, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with how our carpets looked after Torrance cleaned them. He was thorough and efficient.We would highly recommend your company to others.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Julie Gossett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I recently had my carpet and travertine tile floor cleaned by Zerorez. The techs were so nice and friendly, and they did an outstanding cleaning job!! Floors look great! I highly recommend Zerorez for any floor cleaning needs! Best part....no chemicals!

Report a concern   July 25, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent tech who was very friendly & did a great job cleaning our carpets.

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable staff

Report a concern   July 25, 2019 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Unstained carpet looks and feels better. Stains are still obvious but that could be state of carpet. Serviceman was very courteous and did point out that the stained area might not improve much.

Report a concern   July 25, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gladly!! First of all the Zerorez tech was very much so ahead of the time window given to me. My tech was Darrel from Detroit. He was prompt, professional, knowledgeable, and friendly. Service was 150%. We are returning customers, so that can only mean that we like no soap process of cleaning. The pretreatment solution works really well and smells fresh. Will I use Zerorez again? YES!

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great and the carpets are nice and clean. Didn’t try to sell me something I didn’t need

Report a concern   July 25, 2019 — Rated 10 out of 10 by Denise Mallou Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your cleaning process does such an amazing job. Your technicians are always so great. Damon came this last time and he got a few stains up I thought would be impossible! He was so friendly, and explained everything so thoroughly. He is a great asset to your company!

Report a concern   July 25, 2019 — Rated 4 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your prices are quite high. Sort of bait and switch with “3 rooms for $99” offer, but with additional add-ons, my total bill was over $800. You came highly recommended by someone who said that they have never paid over $400 for comparable areas cleaned.

Report a concern   July 25, 2019 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, fair prices, and good work.

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yall did a fantastic job

Report a concern   July 25, 2019 — Rated 4 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was my third time using zerorez. Last time all the stains came out and ther caper looked almost new. This time, most of the stains remained. The stains were better, removable, but still parts of it stayed. I think the guy just needed to clean more thoroughly.

Report a concern   July 25, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.
Great cleaning.
Friendly.

Report a concern   July 25, 2019 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaned without heavy chemicals

Report a concern   July 24, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s healthy and green.

Report a concern   July 24, 2019 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was awesome!

Report a concern   July 24, 2019 — Rated 10 out of 10 by Monica Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was so courteous and gave information about when should I move my furniture back and safety guides.

Report a concern   July 24, 2019 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got my carpets very clean. And the tile as well.

Report a concern   July 24, 2019 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company and service. I have been using Zerorez now for three years and have been happy with the results,


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