Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2019 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is professional, timely, and my carpet always looks amazing after they've cleaned it. I've used several carpet cleaners in the past. My carpet never looked as clean as it does after Zerorez has cleaned it.

Report a concern   July 21, 2019 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean cleaning process.

Report a concern   July 20, 2019 — Rated 9 out of 10 by Victor Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication and tile cleaning is great just gotta make sure the tech Is thorough

Report a concern   July 20, 2019 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!! Professional staff, cleaning process, quality of service. Easy setup. All truck mounted.

Report a concern   July 20, 2019 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You’re non toxic, no odor, gave me feet covers for after you left and arrived on time.

Report a concern   July 20, 2019 — Rated 7 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I talked to the woman on the phone and said i wanted to do the 3 for 99. She said ok. Booked the apt and sent the guy out.

Within 10 minutes of being in our home we were being quoted upwards of $650. For a little more than that I could replace the carpet and pad in those two rooms.

I am fine with a little upsell, as a salesman by trade I can even appreciate it... but to quote me upwards of 600% is absurd.

Carpets are clean though.

Report a concern   July 20, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and quick service. Very knowledgeable of the process and explained exactly what they use and how.

Report a concern   July 20, 2019 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Same great technician!

Report a concern   July 20, 2019 — Rated 3 out of 10 by P.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Looking forward to your coming to take care of still dirty areas.

Report a concern   July 20, 2019 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thanks for your diligence in resolving my problem w/coffee stains in my carpet. Finley was very polite and finally got my carpets clean!

Report a concern   July 20, 2019 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was professional, friendly, and explained everything in the process to me. Certainly will use this company again.

Report a concern   July 20, 2019 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner was very kind and worked hard to meet our expectations. It was much appreciated.

Report a concern   July 20, 2019 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough and friendly and did a great job.

Report a concern   July 20, 2019 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sanitized clean without chemicals.

Report a concern   July 20, 2019 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance did a great job, and we appreciate Zerorez returning until the job was done.

Report a concern   July 19, 2019 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and professional. Thank you!

Report a concern   July 19, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the cleaning we received.
This was our first time to use Zerorez. Learned about it via Kiss FM & The Ticket radio broadcasts.

Report a concern   July 19, 2019 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Technician arrived on time and was very helpful.

Report a concern   July 19, 2019 — Rated 10 out of 10 by Shanaz Pappa Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We recently had our tiles and grout clean, and they did an amazing job. 🖐🏼

Report a concern   July 19, 2019 — Rated 8 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clean up water on floors better as some of it left a film on wood floor.

Report a concern   July 19, 2019 — Rated 10 out of 10 by Mike Boronski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the pet hair removal tool you use. I would say that it is the main reason I use you.

Report a concern   July 19, 2019 — Rated 10 out of 10 by angie montana Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was incredible!

Report a concern   July 19, 2019 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both the technicians who came out were great, and when an area was missed you corrected it within two days. I will continue to use you and refer you to every one I know.

Report a concern   July 19, 2019 — Rated 10 out of 10 by I.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite and efficient. Was on time that company stated. My carpet looks good. Took a long time to dry, but worth it.

Report a concern   July 19, 2019 — Rated 5 out of 10 by T.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One stain looked like it was gone but after the carpet dried the stain came back. Also thought the traffic pattern area could have been cleaned better. The tech said it couldn’t.

Report a concern   July 19, 2019 — Rated 10 out of 10 by L.A.B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always courteous, thorough and quick

Report a concern   July 19, 2019 — Rated 10 out of 10 by Linda Yarbrough Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! The environmentally-friendly options and the excellent customer service in home, online, and over the phone. Great Job!

Report a concern   July 19, 2019 — Rated 10 out of 10 by Ashley McLain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean and fresh my home feels after a cleaning. It’s a huge bonus that there’s no nasty residue or chemicals to worry about. Also, the technicians are friendly and reliable and always do great work.

Report a concern   July 19, 2019 — Rated 10 out of 10 by Shazia Reza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Person came and clean did a very good job very detail oriented..good smell.

Report a concern   July 19, 2019 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a good job of cleaning the carpets including spots. Technician seems to be very knowledgeable concerning his job and appears to enjoy his job. He wore shoe covers all the time and was very helpful in moving small furniture and protective of surroundings. My past experience with Zerorez has been that the spots do not return as with some other companies that I have used in the past.


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