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based on 84637 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly professional
Good job
I was highly amazed at how my carpet turned out to look almost brand new. I had old spots, new spots and stains that I thought were occupants in my home, but Zerorez Zeroed them out to a highly satisfactory level. Just a side note the carpet dried about half the time than normal cleans. THANKS SO MUCH ZEROREZ!
Friendly staff, explained everything
Your tech was helpful, friendly, efficient and did a great job.
The guys did a great job and explained all they were doing. The carpet looks and feels brand new.
Technician was awesome. Very professional and did a great job.
Great guys! They raked my carpets with a machine I had never seen before, before they cleaned the carpets - it made all the difference in the cleanliness of my carpets.
We hired Zero Rez to do our carpets , break room, bathrooms and laundry/linen area. They arrived promptly and did a fantastic job on our commercial carpet. Being in the massage industry, the areas take a beating with massage oil, lotion, etc.
We are very pleased with the results and would recommend them highly!
Thank you!
P Herrington
Asst Manager
Elements Massage
Fast, efficient and no chemicals. Edwin was on time and considerate.
Quick friendly services, on time and the house looks and smells wonderful
I really like the way the technicians put extra effort into making sure the customer is satisfied with the results. They will take the extra step when needed.
Your process of cleaning does a better job in my opinion than your competition. Very satisfied
They are excellent.
Was very pleased with the professionalism and how careful our technician was. He addressed all of my concerns and made sure I was pleased with the results. A shout out to Diyonci (spelling?)
The technician was professional and very helpful. I made sure to vacuum really well before he came and he was in and out within an hour. Great service!
Clean efficient and professional. Outstanding job all the way.
Does exactly as advertised and better.
Had 1 trouble spot, don’t think tech spent enough time on that spot. Still has residual smell. Extremely respectful and great customer service from tech, just didn’t get the desired results.
The gentleman that came out was so super sweet and very attentive to the special areas we needed cleaned the most. Very nice .
Chase was awesome!
He was very knowledgeable, patient, and a good listener.
He went room to room with me and let me know about different options for certain areas.
When he was finished, I thought he had installed new carpet, not just cleaned them because they looked so good!
He was a joy to work with!
Quick response and great job
I loved Nick. I loved the professionalism. The carpet looks great!
Darwin and Kenneth were very professional and thorough. They went above and beyond. I am extremely pleased with the results.
Carpets look great
I really appreciated the young man who came to clean my carpets. He was professional and paid attention to the details of protecting my house. He really knew what he was doing and explained every step he took. More than that he seemed to take pride in doing a great job. How rare is that now days? I am so pleased that I called Zerorez. My carpet is spotless. I have already told some of my friends and family to call them too. Thank you!
Rick did an awesome job and even gave me cleaning tips for my tile.
Friendly -great job
got all the stains out of my carpet and the guys were very professional and firendly
I do not understand my invoice and charges. I feel I overpaid for your services. A friend of mine (Marla Radford) who’s kitchen is about the same size as mine paid around $95 to have her tile cleaned and sealed by your company.
The tech was nice and worked hard which I appreciated. Just seems weird you can run an offer to clean 3 rooms of carpet for $99 but a kitchen, pantry, small bathroom and master bathroom is around $540. I was charged $150 just to seal these areas.
Therefore, I would not recommend your services.
Courteous and friendly. Did a great job. Floors look great