Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2019 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Same day requests and nice workers!

Report a concern   August 8, 2019 — Rated 10 out of 10 by Marilyn Trull Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They don’t eave a chemical smell. My technician was very polite, respectful and knowledgeable. He did a great job,

Report a concern   August 8, 2019 — Rated 10 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous service and my carpet felt so good when they finished cleaning them.

Report a concern   August 8, 2019 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is excellent

Report a concern   August 8, 2019 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the service.

Report a concern   August 8, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As advertised on WBAP, process did a very good job with no residue. Technician was very pleasant and didn’t mind explaining process.

Report a concern   August 8, 2019 — Rated 10 out of 10 by Ron Heathcott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians for the way they're so accommodating. Your prices are reasonable.

Report a concern   August 8, 2019 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast. Efficient. Dries quickly. Great people to deal with from scheduling to carpet cleaning!

Report a concern   August 8, 2019 — Rated 10 out of 10 by Joel Rister Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding job cleaning carpets!!! Technicians were professional, knowledgeable, friendly and efficient. BEST CLEANING EVER!!! I’ve had my carpets cleaned 4 or 5 times, but this was by far the cleanest they’ve been since they were new! And I was offered a very reasonable service to add protectant to prevent stains in the future. I would strongly recommend this company for anyone who needs their carpets cleaned!

Report a concern   August 8, 2019 — Rated 10 out of 10 by Terri Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and customer service was awesome. I called with a concern and they came right back out and worked through it with me. Technician was very friendly.

Report a concern   August 8, 2019 — Rated 6 out of 10 by P.L.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left a wet upstairs took 2 days to dry

Report a concern   August 8, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian and partner were great! I appreciate their attention to detail. There was great improvement to my carpet and tile. Thank you!

Report a concern   August 7, 2019 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service

Report a concern   August 7, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not using harsh chemicals and leaving a soapy residue. Always friendly and helpful technicians.

Report a concern   August 7, 2019 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Greener products

Report a concern   August 7, 2019 — Rated 5 out of 10 by L.Q. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Could not get a stain up, my daughter came over and did it better! Spilled water on my wood floor and it is still not fixed. I was charged the full price for 3 rooms and I only had 2 rooms. VERY disappointed. Name removed

Report a concern   August 7, 2019 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the fact that when our carpet was not done properly that you all came back out and made it right.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Arthur Basile Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and polite

Report a concern   August 7, 2019 — Rated 10 out of 10 by Shannon Raines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was so nice and did a great job
We are very happy
I sent him home with homemade chocolate chip cookie.
Will need him back soon
Thanks

Report a concern   August 7, 2019 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with the cleaning outcome, my bathroom tile looks almost brand new and the carpets looks great as well. Very personable gentleman that serviced our home.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Ron Cantu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service did a great job thanks so much

Report a concern   August 7, 2019 — Rated 8 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tile cleaning leaves a residue/film on the floor and they actually seem dirtier than they were before they were cleaned. This happened both times our time was cleaned.

The carpet cleaning works well but is somewhat pricey.

Report a concern   August 7, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came out to do our work was excellent.

Report a concern   August 7, 2019 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very pleasant, super knowledgeable and helpful. He and his trainee got the job done very well.

Report a concern   August 7, 2019 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice and gave us fair pricing. Carpets look nice and clean.

Report a concern   August 7, 2019 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people and the excellent cleaning

Report a concern   August 7, 2019 — Rated 10 out of 10 by Elayna Saeed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was very kind and efficient. He was able to get a makeup stain out of my daughter’s carpet that had been there forever.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Virginia Blain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor did a great job in both cleaning the carper and answering all our concerns! This our 2nd time using Zerorez and Trevor and we are extremely happy with the results. Thank you for a great experience!

Report a concern   August 7, 2019 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional the technician made sure I was 100% satisfied before he left.

Report a concern   August 7, 2019 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was done as promised... the stains have not come back and I would recommend the company products and people to all.


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