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based on 84637 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Y'all did a great job on our 15yr old wood floors. Thank you
Job well done
Your products clean our carpet thoroughly and help prolong its life. A lot of it looks like new after the cleaning yesterday. Your technicians are always timely, courteous, thorough, and efficient. Fabian (sp?) was here yesterday, and he went so far as to pull apart our sectional, piece by piece, to get to the dirt and odds and ends that had collected underneath. He was not only willing, but even cheerful about it. I found him to be friendly and personable, all the while being completely professional. I was quite surprised at how quickly he was finished with everything, especially since there were quite a few pet-related stains - - more than we knew; not to mention the extra dirtiness under the sectional.
professionalism and explanation of the products to be used on the carpet
Cleaner than some...
Nice staff and attentive service. Charles was really nice and paid a lot attention to detail. Floors look really nice.
Terry was prompt, professional, considerate, experienced and knowlegable!
Excellent service! Our technician was great and our rugs look like new!
Great products at a great price!
Outstanding job always done with professionalism.
The technician did a fabulous job! Very professional and knowledgeable.
The guy who came out here was really great. I even talked to him about coming back for more Zerorez work I need done (stairs, hallway, 2 rooms and a closet) I don't blame him...
But, I noticed some stains that are still on the carpet and I am wondering if another carpet service could have gotten those stains out? I have never used a water-based service before and I am wondering if I needed something stronger, or maybe I should have tried pre-treating those stains prior to your service? Most of the carpet looks great with a few small stains.
House smells great!!
Scheduling was easy.
Service representative was courteous.
Service itself was as described.
Payment process was quick.
Erik Allen was wonderful! Carpets look awesome. Already posted a PSA on my FB page.
My carpet is always clean. The product is environmentally and pet friendly.
Technicians were knowledgeable and the carpets look amazing and smell great, too!
The technician was very professional and polite. He was helpful and explained everything well.
Thanks to the technician and Zerorez for the beautiful carpets. With the extra protectant, I'm ready for the holidays.
It is great no harsh chemicals and carpet dried fast.
Customer service. I do hope to receive my Hawaiian Fall tickets this time. The last time, I never received them
Our tech was great
We loved it
We have used your service several times, your techs are very professional and thorough. Much appreciated!
Very courteous and informative.
Excellent product and customer service
Second time using your company and am very satisfied!
Stephen the tech was great
The tech worked very hard on the stains in our carpet and got most of them out.
great job affordable prices
Would you send me a receipt please
Great job-carpet always looks like new after you finish!