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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Worked well
Great customer service/satisfaction. The floors were phenomenal.
Tristan was great.
Was very upset by the left over mess ... my tile floors we a mess when they left
Great job again thank you!
My carpet was still dirty. I walked across it in my socks and it was nasty
TJ did a fantastic job, very impressed with his professionalism and quality of his work. Thank you!
Fast and effective!! Great communication of expectations and very professional despite my 3 kids being....counterproductive to the end goal. Will for sure use again.
Arrived on Time, got the job done to my satisfaction.
I have used this company before and have used them twice now. Very happy with the service!
Odorless to residents and quick drying! Carpets look and smell fresh even after extracting dog messes, blood, and everyday soil from shoes!
Great service. Fast and on time.
Excellent service, courtesy technician, on time,
Quality work at a great price
The gentlemen were very professional and courteous. I have wood floors and was dismayed at how much water was on the floors. It was then mopped up, but in a way that spread the water across the whole floor. Plus, a couple of times I found wet rags just sitting on the floor. No water is good for my floors and I would avoid having this work done again due to this.
Very clean carpets for a supper affordable price. Chris was professional and explained everything he was going to do. Will definitely recommend and use again!
The customer service!!! The tech that came out was very helpful and friendly. He explained what he was going to do and detail about it. When he was done the rooms smelled a lot better and very fresh. I will tell everyone about Zerorez. Thank y’all.
That you just use water and natural products. No chemicals.
Always works great!
Clean and quick dry.
Have used several times and will continue to use Zerorez
Our experience with ZeroRez was great! The method/products used are really good as well as the service. Our dog had an accident and part of the cleaning process was to remove any odors. After the first treatment everything was pretty good but there were a couple spots I thought I could smell a little lingering odor. I called back and they sent someone back out quickly to reapply. Charles W served us both times and he’s an absolute professional and a really nice guy! Carpet looks great and smells great. Thanks for the help and great customer service - especially from Charles.
We love ZeroRez application process and how it don’t leave your carpet soaked and it doesn’t take very long to dry like the other competitors.
We were so pleased with the young man who came and cleaned our carpet. He was polite, professional, and did an excellent job! We think his name was Adrian. Zerorez is our go-to company when we clean our carpets!
This was my first time using Zerorez and I was somewhat satisfied. If I had to rate on a scale of 1-10 I would give a 10 for customer service, but a 6 for cleanness of the carpet. The stairs and other rooms show the appearance of being clean except for the master bedroom. I'm not sure if that is because of the dirtiness of the carpet, but I can still see areas of dirt.
Very courteous and professional staff. Punctual too!
Loved the thorough service we received. The technician was friendly and did a fantastic job.
The technicians were knowledgeable and efficient.
Your representatives were totally professional and courteous. My carpets look like new! I will always call on ZeroreZ in the future. Thanks So Much.
Great service. Carpets look practically brand new.
The people, Justin was great.