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based on 84637 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning products really works! Our carpet is the cleanest it's ever been. Also, CJ was professional and very proficient! Thanks Zerorez!
You get the job done.
You are reasonable in price.
The man who came was very pleasant and wanting to please. He did a great job and the floors were beautiful.
I can’t say at this point because I haven’t got my rug back!
The great way my carpet looks after the cleaning. No soap residue and quick drying time. Great employees
Our guy did a fabulous job! He is very professional, upbeat, and a wonderful representation of your company! I'd definitely recommend Zero Rez to others and of course use again!
Calling before arriving,politeness and efficiency.
Liked process and dried quickly. Torrance was professional and explained everything .
Will use again.
My carpet smells clean.
Did not do a good job this time.
Rug still smells like pee.
Did not completely remove smells from carpet, did remove ~75% of the smells and did not leave its own which I was glad for
Everyone is always respectful and knowledgable. Great service
My rugs are very old and they cleaned up really well using Zerorez.
reasonable price; very pleasant and knowledgeable
The promotion and faith in the product by the employee
The pet smell removal. Actually removing from the pad and not flowering over it.
My second appointment was very unsuccessful. After speaking with the technician and him advising me that there would be an additional $75 charge to get rid of the pet smell that on my first appointment he told me would be gone, I requested that he not do the job and advised him that I would contact the office. I called on yesterday 9/10/19, left a message for a manager to contact me back but as of yet, I have not received a call back.
The tech was great
The techn was very nice and informative.
Quick
Technician was great! But price point is too high.
Evin was professional, on time, and has done a great job of cleaning our carpets and put block under furniture for easier drying process. We will be using Zerores and Evin again in future.
Anthony did a great job and was very thorough with his explanations of what he was doing.
A hose knocked off a lamp and broke it.
I am still waiting to be contacted about the
incident. I know accidents happen but the
manager should contact me and discuss.
My technician was great! He took time and care to treat my carpet for pet issues. Carpet looks wonderful!
Your technician did a very good job.
Quick, easy, techs are awesome
Chase did an excellent job. The carpet looks new.
No harsh chemicals