What our clients think of us!

Didn’t leave the carpet wet dries quick and no chemical smell

Not toxic.

I just wanted my carpet cleaned. the guy that came out was knowledgeable and efficient. You can't ask for more!

My carpet looks and feels very clean. My service person was very nice and efficient

The cleaning of the grout there were spots that where not cleaned good. I and my wife are not satisfied . For what we paid we expected much more. The carpet cleaning was very good.

My carpets look and feel clean and soft. Will definitely recommend to my friends and neighbors.

This was the first time to use this company's service. There seems to be a lot of communication and organization issues between office employees to field employees, as well as office employees with customers. The employee that called me back said they have other people retrieve voice mail messages. So, the person returning my call did not listen to to anything I stated in a detailed message. That was disappointing. I told the office employee the cleaning guy could come a little early. Well, the next thing I know, he is at my house & ringing the door bell. That was certainly a surprise. I was not in a position to deal with that yet, but I felt like I was forced to go ahead & have him come in and perform the carpet cleaning services. Awkward. If I use this service again, and if I am as asked if the cleaning guy can come earlier, I will flat out say no. Trying to finish working at home & deal with noisy carpet cleaning was not ideal. Let's hope the customer service part, and listening skills of employees improves in the future.

Love the way my carpets look , most of all I
Liked the way Trevor Perry treated me the way he explained all processes he performed .

Eric was really great.He did a wonderful job.

My first time to have my carpet cleaned by Zerorez, and I am very satisfied with their service from scheduling, pricing, notification updates, and the service tech Justin who did the cleaning ⭐️⭐️⭐️⭐️⭐️, he was very pleasant and professional, he did the job very well.

Your ad said 100 sq ft tile cleaning included. The guy said he had no machine for tile cleaning. My wife was not impressed with him.

Service was great. Very friendly men. Came in time.

Was just disappointed they couldn’t get coffee stain out of living room carpet.

Other than that they were great.

Our carpets look and feel like new

You do a good job on carpets and have customer service.

This service man explained before he started that the damage I had done with over wetting the carpet with my Kirby shampooer might not come out, but told me to put a fan on it to help, and then he used measures to keep too much water from going in again. Today the dark water stains have not come back - just wish I had gotten him to do the adjoining living room as well! Next time!!

Excellent cleaning. But, unfortunately, at more than 2x the price. Because a local small business cleaner can provide the same service at less than half the price, I will go with them next time.

To make things right: reduce your prices by half.

We were very pleased with our technician and the quality of service received.

Awesome service we are repeat customers don’t call anybody else even if you have to wait a day or two call zerorez!!!

I’ll gladly recommend your services because of two reasons:

- previous track record of quality work
- though the most recent job was not done correctly, you sent someone to correct and he (Eric) did an amazing job!

You saved our carpet!

S/F

I like the Zerorez carpet cleaning because it is efficient and relatively quick. The carpets look great and we were able to get the whole house cleaned in a couple of hours. Carpets dried within a couple of hours without extra fans. I have used this service before and will use it again.

The carpets were very clean.

Dalton did an incredible job cleaning! The products worked really well. It was great to get the house cleaned before we moved in.

Chavis was extremely nice and pleasant. He was efficient and did a great job! I appreciated your company’s communication via text and email.

Did not like Stephen. Lied and told me my last person I used was fired and he was not. Also lots of spots remained so for the first time ever it had to be redone and Charles came and got it done right.. I liked him alot

Your tech was phenomenal and super detailed!!

My service rep provided excellent service. He explained everything, answered my questions and seemed to genuinely care.

Excellent service from booking to job completion. Tristan was so polite, explained what he would do & showed pics. Very good experience. Will use again!

I love that it is more natural and free of harsh chemicals. That it’s safe to breath in for my family and pets.
The gentleman that cleaned our room was friendly, knowledgeable, and informative.

My carpets look amazing!

The carpet technician that came was very courteous and professional. The job was completed in a timely manner but was thorough. The tech. was knowledgeable and well trained about carpet cleaning.