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based on 84637 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Try to find a way to get to the absolute edges by the woodwork trim.
Efficient, effective, great customer service
Products clean very well and leave no crunchy texture
The technician didn’t come prepared. It took 1.5 hours to get extra hose delivered. The carpet did not improve, the carpet is not really bad just some light dirt spots I wanted removed. They are still there. The grout in my bathroom is inconsistent
My carpets looks great! The technician was very helpful and professional.
I don’t feel the carpet got cleaned and it was and hard and crunchy when it dried.
Great product and service by the technician.
It’s was great service
Good quality, smell is gone!!! Quick and effecient
Not using harsh chemicals. The technician was also very professional and he answered all my questions to my satisfaction.
No harsh chemicals friendly technicians
The purity of the clean.
The technician was great! Our carpets feel better and our animal smells went away.
Very knowledgeable and professional
The cleaning process works very well and gets the carpets clean. The technician was easy to work with and didn't try to cut corners.
The service man who cleaned my carpet was excelent and very polite
Responsible and reliable
Tech was respectful, on-time and very professional. The extensive care taken to ensure no damage to the walls was unexpected and appreciated. Highly recommend the service.
Professional, fast , and honest about what could be done.
Prompt service/support. Very cordial technician. He was very knowledgeable and explained everything in detail. He was very courteous.
Just wanted to say that this was the best carpet cleaning service we have ever had, and we have had our carpets cleaned several times. The technician, Anthony was exceptional. He not only did a great job, but explained to us step by step what he was doing. Just excellent!
Thank you,
Ed & Marie Last name removed
Timely, professional, effective and fairly priced service
They are fresh and clean
A very pleasant friendly young man came to our door at precisely the time he said he would arrive. Introduced himself and proceeded to explained the process he would go through to clean our floors. We explained that all the area was not available for cleaning and we would call for completion another time. We showed areas to clean and he explained approximate time it would take and got to work.
When he was finished he explained the drying time, gave us both a pair of footies and asked if there were any other questions or anything else he could do for us.
He presented the bill for less than was quoted and explained, because part of carpet was unavailable for cleaning.
We said our goodbyes out side and he left.
We donned our footies and proceeded inside. The carpet looked pristine. There were NO CHEMICAL SMELLS at all, only very clean bright carpet.
We are so pleased with Dionte's work and thankful that we called ZEROREZ!!
POWER WATER is the way to clean.
Thank you very much for your quality cleaning method.
Dave and Barbara
GREAT JOB AND MY CARPETS LOOK GREAT. THEY WERE DRY WHEN WE GO UP THIS MORNING. THE YOUNG MAN THAT DID MY JOB WAS VERY EFFICIENT AND POLITE. HE DID A FABULOUS JOB. THANK YOU M Last name removed
Friendly techs. Thorough treatment!
Very professional and courteous gentleman, Mr Deonsay.
Overall great experience & specifically Jeremy was very kind & professional.
The tech was very friendly and didn’t try and upsell or talk me into doing more than what I asked him to do once I told him we were on a budget and couldn’t get extra services on this visit.
Professional and effective carpet cleaning