Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dillion was professional and hardworking. He explained exactly what he was going do and what i needed to do.

Report a concern   November 15, 2019 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and service rep!

Report a concern   November 15, 2019 — Rated 10 out of 10 by Bonnie Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks so great! And our technician was amazing, friendly & worked so hard!

Report a concern   November 15, 2019 — Rated 10 out of 10 by George Gober Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers very timely and efficient and do a great job!! Our carpets look and smell nice for weeks

Report a concern   November 15, 2019 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very friendly and knowledgeable.

Report a concern   November 15, 2019 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the good job you do and the techs you employ are always curteous and do a good job

Report a concern   November 15, 2019 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very helpful and didn't do more than was needed.

Report a concern   November 15, 2019 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't want this tech to know I made these comments but wanted your company to be aware.

Overall results were good but would prefer the tech not to keep asking how old my carpet is which is in great shape. also he would not lift the couch himself to put the sliders I provided to slide the small couch away from the wall to clean behind. I had to lift the couch which I did with no problem so he would put the sliders under the legs. he continued to comment he would not lift things which I understand they are not to move heavy or large furniture. I never ask him to lift anything that he should not. I had moved 90% of items out of the room ahead of time so he would not have to move things. In the past none of your tech's have had an issue with handling the couch or a chair that was easy to move.

Report a concern   November 15, 2019 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and clean and the workers were very courteous.

Report a concern   November 15, 2019 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly and courteous service .

Report a concern   November 15, 2019 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional and often gets out the worst stains. There are just some types of stains that are not removable, yet they are quick to explain why.

Report a concern   November 15, 2019 — Rated 10 out of 10 by Brenda Norton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shazar (sp?)

Report a concern   November 14, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and courteous;
Very efficient

Report a concern   November 14, 2019 — Rated 10 out of 10 by Jesse Garrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston was our representative that cleaned our carpets and we were so impressed with the quality of his work as well as his great personality. We will schedule him every year!

Report a concern   November 14, 2019 — Rated 10 out of 10 by F.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hi! My technician, Steven, was fantastic. We had a room of carpet that was ruined by an elderly kitty, and he explained the science behind what happened and how to fix it. He was extremely thorough and professional.

That said...it has been a week, and now it smells worse that it did before we had the carpet cleaned. Is that normal? I don't want to give Steven a low score, because he did a great job, but I am wondering if the anti-smell treatment he applied didn't work? Steven said that the anti-smell treatment should last 6-12 months. It definitely didn't. Feel free to reach out via email or cell to discuss. Email address removed and my cell in Phone number removed.

Thanks,
Name removed
Dallas, Texas

Report a concern   November 14, 2019 — Rated 10 out of 10 by Earnest Deadwyler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spots removed
No odor
Fast drying time
Courteous professional technicians
Good price

Report a concern   November 14, 2019 — Rated 9 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought your technician was profession and very informed. I like how quick the job was done and how if left my carpets.

Report a concern   November 14, 2019 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know that I am not bringing harmful chemicals into my home when I hire Zerorez.

Report a concern   November 14, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I like most about Zerorez was the fact that they were Timely and sufficient

Report a concern   November 14, 2019 — Rated 10 out of 10 by Mandy Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was very courteous and helpful with resolving our issue. He's very friendly and conscientious.

Report a concern   November 14, 2019 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable, polite, and did a great job!

Report a concern   November 14, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residue.

Report a concern   November 14, 2019 — Rated 10 out of 10 by Brittney Pasaribu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the cleaning is amazing. I feel like I'm walking on brand new carpet! Also, the customer service I received was well beyond my expectations. The gentleman who came to my house was friendly, attentive, and enthusiastic about what he does. I wouldn't hesitate to recommend Zerorez to anyone I know who needs carpet cleaning services.

Report a concern   November 14, 2019 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service rep was great. Very professional.

Report a concern   November 14, 2019 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician did a wonderful job! He took care to complete a thorough job and everything looks great.

Report a concern   November 14, 2019 — Rated 8 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower the price for rug cleaning

Report a concern   November 14, 2019 — Rated 9 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything looks great, but there were a some dinning room chairs missed.

Report a concern   November 14, 2019 — Rated 10 out of 10 by Becky West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service guy was very friendly and helpful. Cleaned ours carpets great

Report a concern   November 14, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning works well. Carpets look good. Spots came out. Drys pretty fast. Feels good under your feet

Technician (Dillion) was knowledgeable, friendly, and efficient. He took pride in his work and it showed.

Report a concern   November 14, 2019 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, listened to our concerns, and carpets looked great when they left.


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