Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2019 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the "no soap" clean that Zerorez does. My carpets and tile are clean, feel good and don't get dirty as quickly. Service is prompt and reminders are great.

Report a concern   November 10, 2019 — Rated 10 out of 10 by Mona L. Kurtz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy, dependable and great service and results.

Report a concern   November 10, 2019 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service

Report a concern   November 10, 2019 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nothing is harmful to pets and children. The process was fairly quick and dried faster than we expected.

Report a concern   November 10, 2019 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and informative technician! Dylan or Deleon !!! He is Cajun so he talks fast!!!!
great job!!!! Thank you!

Report a concern   November 10, 2019 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable and very through

Report a concern   November 9, 2019 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative that came out was on time & very courteous and professional. He explained every step of the process, even performed a spot test to show the before & after, to allow us to make a go or no-go decision. Our carpets were clean as new after it was all done. We were so surprised by the results & will definately be using Zerorez again.

Report a concern   November 9, 2019 — Rated 7 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very good and did the best he could in removing some old stains. He is an asset to your company. My one thought is that the service is expensive and advertising 3 rooms for $99 and then having to add $10. more to my bill for water disposal service is irritating.

Report a concern   November 9, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Plan options. Prompt, professional, very thorough. Carpet looks great!

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are knowledgeable and friendly.

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We go back to the days of Venturi Carpet Cleaning! What we like best is no chemicals and nothing left on the carpets. And, of course, you get them very clean.

Actually, I already have recommended you to friends. I had posted on Facebook about you being here. Some asked how it was and I responded that it was great!

We also appreciated the technician who was here. He was very personable, very thorough, and got the job done in a timely manner.

We're glad we had you here. We'll continue to use your company - regardless of the name. :-)

Report a concern   November 9, 2019 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been a long time customer. Your guys are friendly, and knowledgeable.
AND they do a great job !!
Thank you--

Report a concern   November 9, 2019 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job

Report a concern   November 9, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician performed the cleaning. Carpet cleaned thoroughly and without chemicals.
Every time we use your services we get consistent results. We are a happy customer.

Report a concern   November 9, 2019 — Rated 8 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cleaning is very good. I would say great but I feel the technicians either lack training or not receiving the proper training to grow a business.

I do not give a 10 because the call center for setting appointments, etc. is terrible. I feel it is build by individuals with no feelings or understanding of customers. Hugh disconnect and lack of care. Almost enough not to use ZeroRez.

Report a concern   November 9, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional, and effective.

Report a concern   November 9, 2019 — Rated 10 out of 10 by E.A.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys are great! The technician worked very hard to remove an unknown stain and it is practically gone. Thank you,
Leah and Name removed

Report a concern   November 9, 2019 — Rated 10 out of 10 by Karen Herbst Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service!

Report a concern   November 9, 2019 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Peace of mind knowing the dryer vent is clean and won’t catch fire. 🔥

Report a concern   November 9, 2019 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your servicemen are very knowledgeable, respectful of my home, and very polite. I don’t how they get

Report a concern   November 9, 2019 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that serviced my home is very nice and very good in his work,he was very patient in explaining the details and he did a wonderful job my carpet is very clean!

Report a concern   November 8, 2019 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep was very professional, thorough, informative, and went above and beyond.

Report a concern   November 8, 2019 — Rated 10 out of 10 by John and Janette Kostohryz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was the service man-he as GREAT and did a GREAT job...fantastic job of removing challenging stains

Report a concern   November 8, 2019 — Rated 5 out of 10 by G.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel that the cleaning of the dirt was somewhat of a success, but the house smells worse than it did than before the cleaning. It smells dirtier and more stale than it did previously. That is a pretty big disappointment.

Report a concern   November 8, 2019 — Rated 10 out of 10 by Robert Rhoads Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Darwin was great Took time to listen, Very co-operative Excellent result

Report a concern   November 8, 2019 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James did an excellent job. Very knowledgeable, professional and friendly.

Report a concern   November 8, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   November 8, 2019 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean floor friendly professional

Report a concern   November 8, 2019 — Rated 9 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service tech

Report a concern   November 8, 2019 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service fast and punctual


Privacy Policy