Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2019 — Rated 10 out of 10 by Raymond Delgado Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and the technician was very professional and efficient.

Report a concern   November 4, 2019 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Jeremy, was awesome. He was on time, friendly, and did a great job.

Report a concern   November 4, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were timely and my carpet is very clean. The stains were bad but now are gone. I have giving to family and friend your number. Thank you for your service and the young man who did my cleaning was great and a genterman.

Report a concern   November 4, 2019 — Rated 7 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing - I get a quote for 106 end up spending 345 - second time this GM has happened- also need tech to come back he did not black light stain spots after he finished - want to be sure the stains are gone

Report a concern   November 3, 2019 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, Friendly, Courteous service, and great excellent carpet cleaners. Five Stars

Report a concern   November 3, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, professional and fast service

Report a concern   November 3, 2019 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable, professional, and made the experience very enjoyable.

Will look to purchase more services if I can use him again.

Report a concern   November 3, 2019 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team was very prompt, explained everything clearly, made reasonable recommendations and was very professional. Boston was extremely helpful and a pleasure to deal with

Report a concern   November 3, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and they did get it clean

Report a concern   November 3, 2019 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the Service and the Rep explained all about Zerorez and the products used. I was happy with the end result.

Report a concern   November 3, 2019 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very good. Technician was knowledgeable and kind. Although spots come back over time, the spot product works for awhile.

Report a concern   November 3, 2019 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Needed the dryer vent cleaned. It was done the next day! Courteous service with photos of the before & after which I couldn’t see for myself. Totally happy with service & price. And I’ve already recommended!

Report a concern   November 3, 2019 — Rated 10 out of 10 by Nelly Nutiti Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love your products, but more especially your guys always do such a great job!!!
I appreciate the professionalism, attention to detail and overall respect unless towards customer and all.
Thank you and God willing I will see y’all in the summer.

Report a concern   November 3, 2019 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service with exceptional results on how my carpets looked afterwards. Charles was great!

Report a concern   November 3, 2019 — Rated 10 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had my carpet clean on SATURDAY and I am very impressed with the way my carpets look! Thank you so much for the tech that you sent out Jeremy was very pleasant and he explained everything I needed to know about the carpet before and after he was finish.

Report a concern   November 3, 2019 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time! The cleaning was effective. Did a great job of explaining their services.

Report a concern   November 3, 2019 — Rated 10 out of 10 by I.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from technician

Report a concern   November 3, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough! Thank you!!

Report a concern   November 3, 2019 — Rated 10 out of 10 by Lorna Freeman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets dried pretty fast. Nice smell

Report a concern   November 3, 2019 — Rated 10 out of 10 by Mark Pulice Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Friendly associates. A GREAT job!

Report a concern   November 3, 2019 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

for our first carpet experience it was good

Report a concern   November 3, 2019 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technique did an excellent job of cleaning my carpet. He was friendly and made helpful suggestions in how to keep my carpet looking clean and fresh longer.

Report a concern   November 3, 2019 — Rated 10 out of 10 by Mark Barnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked very well and the technician was very good.

Report a concern   November 3, 2019 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Took two times to get it right and it was very expensive

Report a concern   November 3, 2019 — Rated 10 out of 10 by Peg Standish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My customer service was excellent. My rep was extremely thorough regarding what would take place as well as confirming he was meeting my expectations.
I have some silk chairs that are practically impossible to clean. He put the extra mile in to make them look great. All areas he serviced, the carpet, rugs, recliner, window cushions, chairs looked fantastic when he was done.

Report a concern   November 3, 2019 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They knew slow about how to fix carpet stains

Report a concern   November 3, 2019 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Give Dillion a "10" for his work.

Report a concern   November 3, 2019 — Rated 10 out of 10 by Laura Lofton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super technician and the carpets look great

Report a concern   November 3, 2019 — Rated 8 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpets did not appear to be as clean this time as in previous visits. Communication on appt. times was confusing.

Report a concern   November 3, 2019 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician made this an efficient and enjoyable experience. Red wine stains - gone!


Privacy Policy