Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2019 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and service.

Report a concern   November 2, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can see the difference and feel the cleaness,good job.

Report a concern   November 2, 2019 — Rated 10 out of 10 by Heather Caudell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for many years. Yesterday I had my normal 3 rooms cleaned and everything looks great as usual.

Report a concern   November 2, 2019 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just outstanding service with results.

Report a concern   November 2, 2019 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, and informative

Report a concern   November 2, 2019 — Rated 0 out of 10 by H.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought at first my carpets looked good, but the next morning, the spots I thought they treated were already back.

Report a concern   November 2, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technicians, timely service

Report a concern   November 2, 2019 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technicians, timely service

Report a concern   November 2, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your carpet cleaning brought our 20 year old carpet back to looking great. The service technician was wonderful. Thanks for your service.

Report a concern   November 2, 2019 — Rated 10 out of 10 by Deoni Clough Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent. My tech was knowledgeable and excellent customer service!

Report a concern   November 2, 2019 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned our carpet was very friendly and professional and did a super job! I like the fact that the carpet is sanitized and dries without any left over residue!

Report a concern   November 2, 2019 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Explained everything very well

Report a concern   November 1, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly; prompt; competent. Carpet looks great

Report a concern   November 1, 2019 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great! I would defiantly recommend you service to to others for their carpet cleaning needs. CJ listened to my concerns and was upfront with the services needed to treat our carpets. Very pleasurable to work with. Would highly recommend him.

Thanks

Report a concern   November 1, 2019 — Rated 10 out of 10 by Tiwana Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You didn’t leave my carpet Saturated with water

Report a concern   November 1, 2019 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy did a great job.

Report a concern   November 1, 2019 — Rated 0 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told on the phone when I made the appointment that the cost for cleaning the air ducts was $350. At the appointment the tech informed me that I needed extra work done. Asked me to choose on a menu of over $1,000. I told him that I didn't want the work done. Then, he informed me that I had to pay $118.00 for the cancellation. Another missed information from the part of the person who took my reservation. Didn't inform me that I would be charged if I didn't accept the proposal. You don't say that on KRLD either. I should be refunded my $118.00. This same information is going to KRLD and to the Better Business Bureau. Name removed

Report a concern   November 1, 2019 — Rated 10 out of 10 by G.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

An excellent experience

Report a concern   November 1, 2019 — Rated 10 out of 10 by Richard Marks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was done cleanly, professionally, and with high regard for respecting the integrity of our home with your equipment. The technician was respectful, polite, understanding, and highly accommodating. If he is any indication of the quality of your personnel, I would highly recommend not only your company, but your employees as well.

Report a concern   November 1, 2019 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets look after you come.

Report a concern   November 1, 2019 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm always impressed how great the carpet looks after a Zerorez cleaning! I appreciate the chemical free treatment. The technicians are always knowledgeable and do a thorough job.

Report a concern   November 1, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service at a fair price.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Frank Bluda Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timely, cost effective, friendly and competent service technician, ease of scheduling service.

Report a concern   November 1, 2019 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that you don't use chemicals and that you hire good technicians! Great customer service!

Report a concern   November 1, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the “no residue” clean feel and quick drying time.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Brett Jaston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

get tech

Report a concern   November 1, 2019 — Rated 7 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

I'm not satisfied with the way the high traffic areas turned out. I paid extra for the protection spray and now that my carpet is dry, it looks the same. It took a long time for the carpet to dry causing us to have to walk on them which I also think contributed to them looking back matted. I think better instruction to the customer is needed. I paid a lot of money for things to look the same.

Report a concern   October 31, 2019 — Rated 9 out of 10 by Allene Deuson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez many times over the years, and have had 90% satisfactory experiences.

This week, Paul was the representative who cleaned my carpets. He was especiallly
polite and friendlly. The rather old and very dirty carpets looked new when he was
done.

A. Deuson

Report a concern   October 31, 2019 — Rated 10 out of 10 by Joshua sterig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   October 31, 2019 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells great and gets the stains out.


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