What our clients think of us!

No smell or residue from cleaning products. Scheduling was easy and appointment confirmed. Employee was on time for appointment, friendly and knowledgeable.

The technician was punctual, very efficient, and professional.

Zerorez always does a great job! We will continue to hire them.

You were on time and did a terrific job. You got out stains I thought were permanent. Your employees were wonderful to work with

We like the prompt professional service. And that you follow up the jobs with contact. We prefer the hot water extraction cleaning. Rather than the other processes available.

Excellent system used to clean our ducts. Showing me the video of the process was a big plus. Your technician was very knowledgeable, and didn't try to hard sell me other products. He was very friendly as well. I will definitely share my experience with other looking to have their duct-work cleaned.

Excellent service man. I'm afraid I forgot his name. He took great care in explaining and discussing options for our 3 rooms.

Your people are always nice, polite and do good work. My carpets look great. Have used your company for years and would never consider anyone else.

Great service... great treatment for dog satins etc.... very competitive pricing

Eric A. provided excellent carpet cleaning service.

Good communication, Tech was prompt and efficient. My old carpets look great!! And I love that the tech are employees.

When I originally placed my request there was no option to add pet treatment. When the gentleman arrived my husband let him know I wanted the pet treatment. He said he would look but basically it wasn’t an option on the site but up to your carpet tech “If he felt it needed it.”. First off this IS NOT a great policy I live her in this home and this is the second time I have been told this by an employee. I wouldn’t have made an appointment to your company if a little uv light could do a quick one over and show me pet stains. I felt like he continued to try to convince us that a little pet spay here and there would do it. I discussed it with him again. My husband did as well and still the same thing. My daughters room smells EXACTLY as it did before. Not even the slightest change. I know you guys aren’t wizards but some results would have been nice. We were also quoted $65 per chair for upholstery cleaning of kitchen chairs and I could have swore the last guy quoted $35. Extremely dissatisfied!

Kevin was great and gave us personal attention. Great work!

The driver was unfriendly and didn’t seem to want to work. He was talking about weird stuff that shouldn’t be shared with customers. Also, he came in and said “I’m not moving any furniture because I hurt my back today” - he was not even asked to move any furniture - so this was unnecessary and rude information. He left black marks all over a white door. Also, in one bedroom there is a king sized bed so very little carpet to clean. You can see the streak marks from the areas where he did clean versus the areas that he didn’t clean effectively. I understand that cleaning can possibly bring up old “stains”. This is clearly cleaned streaks versus not cleaned.

I’ve used Zerorez before, but apparently the quality of cleaner has decreased since then. He really gave off the feeling that he didn’t want to work.

Evan was really nice and professional. He took time to explain what he was going to do and made sure that we approved of his work before he left.

The agent who serviced our home was informative and professional.

Very nice gentleman definitely recommend

Very professional, did a great job, was upfront and honest about work process and price.

Tech was on time, and knowledgeable about carpeting and fibers. I like the slight orange-y smell while the carpet was being cleaned, but left no lingering scent. I tend to be picky and I was 100% satisfied with the service.

The technician was very prompt, polite and efficient. He did a great job and explained everything to me about the process and post cleaning advice.

I love the way my carpet feels after y'all have been here to clean. Everyone has given excellent customer service throughout the process!

We had a great experience with Zerorez, and Raymond was our technician He was timely, kind and respectful, professional all the way around. Went the extra mile on EVERYthing. We will request him in the future!

We had everything cleaned-carpets, area rugs, curtains, and a couch. Aaaahhhhhh-smelled and felt so much cleaner in our home.

Very happy with Zerorez, and give Raymond a raise!!!!!

Dries quickly

Anthony Harris was very knowledgeable and friendly in cleaning the carpets at my house. My husband and I were so impressed at how well they looked so we had Anthony come out again to clean the tile in the kitchen and bathrooms.! I will definitely be having ZeroRez come back in the future.

Great service, right on time! Carpets look brand new!

Knowledgeable

Green, no chemicals, friendly and competent technicians, and easy to schedule. Always a good job.

Our tile looks fantastic! And we had the tile and grout sealed while the tech was there. Our carpets looks and smell great too. The techs are always great about recommending the best way to care for tile, carpet, or furniture. No doubt we'll continue to use Zerorez.

No reason, I just don't usually recommend services to people. Oscar was great. It would be nice to know up front how much "other services" are before scheduling a cleaning...You budget for $99.00 and then learn that doesn't really cover everything so you end up spending $193.00 for everything and then need to reschedule in 2 weeks to have other services done because you can't afford it all at once...that's why I don't recommend services. You don't know what you don't know and it seems a little deceptive to me. Maybe in your confirmation email you could send out additional services offered with the price information along with it. Then there is no "sticker shock".

I love that you do not use chemicals or shampoos.