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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
On time. Right price. Excellent results
prompt, efficient and completely satisfied
Chemical free! The carpet is clean and smells great. Very friendly and professional staff.
Quick and efficient.
Love how clean my carpets are when all done. Noticeable difference from competitors
Professional friendly service at reasonable price
It was more than I expected and didn't clean as well as expected. Also had to wait several hours to dry.
Your man CHARLES was super!
He answered all questions and explained well so I could understand.
He was Efficient and Courteous.
We asked about him cleaning our hardwood floors AND he said he hasn't been trained for that
but he wants to.
Here's a young man that wants to know more. I hope you will grant him tha experience.
He is an asset to ZERO Rez.
great service
Carpet very clean, no residue, technicians very fast and thorough!
No chemicals used to clean carpet.
Quality of cleaning
Great job ! Technician very polite and worked hard to get my carpet clean
Evan did a great job
Management is horrible
We had spots appear this morning from a cleaning yesterday, perhaps coming up from the pad when it got wet
I called and left message to have a manager call me
No one ever did
this is inexcusable
probably never use Zerorez again
all because of management
Jeremy was very professional and very clear in his information, making it easy for me to make good choices for my carpet. Time frame was as advertised, I am very happy with the service!
My technician was wonderful and they products are odor free and dried quickly
Tech was great. Thorough and quick. Explained his process and friendly. Did a great job!!
Carpet looks great and smells fresh. No residue!
Technician was on time and very polite.
Carpets look like new. No chemical smell left behind like other carpet cleaning companies tend to do.
Ricardo was wonderful.
We were very impressed with the efficient and professional service that we received. Stevie was very skilled and totally met our expectations. There was no residue or offensive odors. Only soft and clean carpets. We will use your services again and recommend you to our friends and family.
The customer service was excellent and my carpet has never looked better
Great service by Tech Boston. Very knowlegablabe about carpet services being done.
Service Tech Charles Woods (I think that is his last name) was excellent. He was very friendly, informative and helpful. And he worked so hard cleaning my carpets and was able to remove some very stubborn pet stains. I'm thrilled with his work. Thanks!
Ron Self and his associate did a great job at Toyota of Irving carpets.
Your company always does a stellar job at making our carpet look brand new - even though its 25 years old! Technicians are always courteous.
Carpet area near baseboard was not cleaned properly.
Past cleaning by Zero Rez has left the carpet needing to be streatched.
Last week follow up appointment to correct issues was not kept...pushing back to 6pm, so we had to cancel.
No chemicals
The gentleman went way beyond to met the needs of our home !