Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2019 — Rated 9 out of 10 by Karen Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned my carpets took extra care to draw most of the water back out and the carpets dried in no time. He was a great technician and and very personable.

Report a concern   November 22, 2019 — Rated 5 out of 10 by J.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Grout wasn’t clean & tile floors left very wet. Re-visit scheduled for next week.

Report a concern   November 22, 2019 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well trained technicians

Report a concern   November 22, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very informative and did a very good job on a very bad stain.

Report a concern   November 22, 2019 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's obvious that your products are good since the carpets always look great after you've been there! But what brings me back the most are your technicians. They are fantastic! Polite, thoughtful, efficient, well trained and always, always nice!

Report a concern   November 22, 2019 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great special and the tech was very knowledgeable and friendly!

Report a concern   November 22, 2019 — Rated 10 out of 10 by Christy Rangel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean Zerorez gets my carpet and that the solution used is so mild yet effective. It’s a sanitized water that you can use for all cleaning. We have used Zerorez for years and love the end results. Best carpet cleaning company ever!

Report a concern   November 22, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Trevor the tech explained Zerorez thoroughly. Impressed.

Report a concern   November 22, 2019 — Rated 10 out of 10 by Susan Hare-Warren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I liked is learning about the Zerorez process free of chemicals and the wonderful smell when they were done.
I was also lucky enough to have two brothers come out who were just fantastic and kind people. One was training and one was learning. They were a great pair.
I will always have Zerorez clean my flooring.

Report a concern   November 22, 2019 — Rated 10 out of 10 by Missy Gault Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new again. Fabulous job and don’t feel like they have built up product.

Report a concern   November 22, 2019 — Rated 10 out of 10 by O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great. He was much better than the first guy that came out tour home 6 months ago.

Report a concern   November 22, 2019 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT EXPERIENCE

Report a concern   November 22, 2019 — Rated 5 out of 10 by F.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some spots seem to be worse!

Report a concern   November 22, 2019 — Rated 10 out of 10 by Sherry Bates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Marcus was AMAZING!! Thank u!

Report a concern   November 22, 2019 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great. He explained all services, demonstrated cleaning technique before full service. He was professional, courteous and took his time. Great job.

Report a concern   November 21, 2019 — Rated 10 out of 10 by Russ Newman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had Zerorez to our house several times and have been very pleased each time. The office staff is friendly and accommodating and the technicians have done a good job. Darwin was our latest technician and he was great!

Report a concern   November 21, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and tech. Very professional.

Report a concern   November 21, 2019 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets smell fresh and puppy stains are gone. Carpets dried fairly quickly. Raymond did a great job and I certainly would request him again.

Report a concern   November 21, 2019 — Rated 10 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fri endly @ thorough technicians.

Report a concern   November 21, 2019 — Rated 10 out of 10 by Marilyn Noorizadeh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked great and there were no chemical smells.

Report a concern   November 21, 2019 — Rated 0 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You made my house smell and then wanted me to pay more money to take the smell away! Never will book you or recommend you again.

Report a concern   November 21, 2019 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaned areas STAY clean. The stains don't come back!

Report a concern   November 21, 2019 — Rated 0 out of 10 by S.A.G.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted an exorbitant price for 3-4 rooms with pet treatment!! Who would pay $745.00 to have carpets cleaned in 3 rooms? Not me!! Ended getting your basic service for 1 room, not very much space to clean and took him about 30 minutes for 140.00! Will never do it again, nor will recommend it to anyone else!

Report a concern   November 21, 2019 — Rated 10 out of 10 by Bill Glacken Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no soap aspect of your process.

Report a concern   November 21, 2019 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   November 21, 2019 — Rated 10 out of 10 by Charles Humphrey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley, was very professional and provide my family with great customer service. Thanks

Report a concern   November 21, 2019 — Rated 10 out of 10 by Michael Scherpenberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was glad that huge machines weren't brought into the house. I also was glad no chemicals or residue was left behind or the carpets didn't feel "crunchy" after they dried.

Report a concern   November 21, 2019 — Rated 10 out of 10 by C.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dionte was fabulous and took care of all our needs.

Report a concern   November 21, 2019 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a wonderful job explaining what needed to be done. He was quick, thorough and very polite!

Report a concern   November 21, 2019 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Trevor, was so nice and explained everything that he was going to do and went out of his way to make sure that I was satisfied with the carpet cleaning. He was very careful with his equipment and to me that shows what kind of worker his is.
The carpet looks so good after the cleaning and there were not unpleasant fumes and no sticky residue on the carpet. I am pleasantly surprised and will definitely call Zero Rez again.
Thank you.


Privacy Policy