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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Grout wasn’t clean & tile floors left very wet. Re-visit scheduled for next week.
Well trained technicians
The young man was very informative and did a very good job on a very bad stain.
It's obvious that your products are good since the carpets always look great after you've been there! But what brings me back the most are your technicians. They are fantastic! Polite, thoughtful, efficient, well trained and always, always nice!
Great special and the tech was very knowledgeable and friendly!
I love how clean Zerorez gets my carpet and that the solution used is so mild yet effective. It’s a sanitized water that you can use for all cleaning. We have used Zerorez for years and love the end results. Best carpet cleaning company ever!
Great job. Trevor the tech explained Zerorez thoroughly. Impressed.
What I liked is learning about the Zerorez process free of chemicals and the wonderful smell when they were done.
I was also lucky enough to have two brothers come out who were just fantastic and kind people. One was training and one was learning. They were a great pair.
I will always have Zerorez clean my flooring.
My carpets look new again. Fabulous job and don’t feel like they have built up product.
Our technician was great. He was much better than the first guy that came out tour home 6 months ago.
GREAT EXPERIENCE
Some spots seem to be worse!
The technician Marcus was AMAZING!! Thank u!
Technician was great. He explained all services, demonstrated cleaning technique before full service. He was professional, courteous and took his time. Great job.
We have had Zerorez to our house several times and have been very pleased each time. The office staff is friendly and accommodating and the technicians have done a good job. Darwin was our latest technician and he was great!
Great service and tech. Very professional.
Carpets smell fresh and puppy stains are gone. Carpets dried fairly quickly. Raymond did a great job and I certainly would request him again.
fri endly @ thorough technicians.
My carpet looked great and there were no chemical smells.
You made my house smell and then wanted me to pay more money to take the smell away! Never will book you or recommend you again.
The cleaned areas STAY clean. The stains don't come back!
I was quoted an exorbitant price for 3-4 rooms with pet treatment!! Who would pay $745.00 to have carpets cleaned in 3 rooms? Not me!! Ended getting your basic service for 1 room, not very much space to clean and took him about 30 minutes for 140.00! Will never do it again, nor will recommend it to anyone else!
I like the no soap aspect of your process.
Professional
Finley, was very professional and provide my family with great customer service. Thanks
I was glad that huge machines weren't brought into the house. I also was glad no chemicals or residue was left behind or the carpets didn't feel "crunchy" after they dried.
Dionte was fabulous and took care of all our needs.
Robert did a wonderful job explaining what needed to be done. He was quick, thorough and very polite!
Your technician, Trevor, was so nice and explained everything that he was going to do and went out of his way to make sure that I was satisfied with the carpet cleaning. He was very careful with his equipment and to me that shows what kind of worker his is.
The carpet looks so good after the cleaning and there were not unpleasant fumes and no sticky residue on the carpet. I am pleasantly surprised and will definitely call Zero Rez again.
Thank you.

The gentleman who cleaned my carpets took extra care to draw most of the water back out and the carpets dried in no time. He was a great technician and and very personable.