Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2019 — Rated 10 out of 10 by Keith Schlimper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabulous results!!! My 15 year old carpet looks brand new!!!! Stevie was very professional and did an exceptional job!!!!!!

Report a concern   November 29, 2019 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Exactly what was needed. Cleaning process was prompt and efficient. The tech was intelligent and work his magic well!

Report a concern   November 29, 2019 — Rated 0 out of 10 by B.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work was good. We have paid $99 for 3 rooms and 100 sq ft of tile. Our bill used to be $110. It was $212. For the same job. Over $100 more. We use Zerorez every year at our home and 3 rental properties. Very disappointed.

Report a concern   November 29, 2019 — Rated 10 out of 10 by Ailbert Shiflett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was great and the job was done quicker than I expected.

Report a concern   November 29, 2019 — Rated 10 out of 10 by Jerry Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning job!

Report a concern   November 28, 2019 — Rated 10 out of 10 by Terence Willis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prices and veterans discount

Report a concern   November 27, 2019 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and helpful. He did a good job

Report a concern   November 27, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really do applaud the use of cleanings agents that are less toxic and that is how I chose ur company.

The second call back fixed my spot issue and I appreciated that as well.

It was not clear that each stain removal was a $75 charge. I could not afford to clean all my stains, that was a downer...

But all in all carpets look great and the person cleaning was a joy to work with...

Report a concern   November 27, 2019 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and well. Trained

Report a concern   November 27, 2019 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals are used. The Specialist did a great job in getting my carpet cleaned.

Report a concern   November 27, 2019 — Rated 6 out of 10 by R.Y. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech people skills and the time in cleaning the areas were completed so fast.

Report a concern   November 27, 2019 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, C.J. was very professional, a hard worker, polite and made my carpet and couches amazingly clean! There were spots and soils I was sure would not come out, but they did. I'm so relieved and happy with the results.

Report a concern   November 27, 2019 — Rated 9 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great!

Report a concern   November 26, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job! On time, fast, friendly, professional.

Report a concern   November 26, 2019 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great representatives
Wonderful product

Report a concern   November 26, 2019 — Rated 10 out of 10 by Peter Scarso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made our carpet look new. Our tech was prompt, professional and knowledgeable.

Report a concern   November 26, 2019 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look clean. Technition good worker polite

Report a concern   November 26, 2019 — Rated 7 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was expecting a cost of $204+ for 3 rooms and 1 hallway. Marcus came in and went around the house with a black light. He then sold us 5 gallon bottles of pet stain remover. He really poured it on, especially in the fourth bedroom (which we never intended to clean this time) and the hallway. He told he was giving us a discount on the pet stain remover, but it didn't seem like a discount. A total bill of $610.00 is ridiculous. And here it is the next evening and the carpeting in the fourth bedroom is still not dry!!! I should have called and talked to a person about the options and potential cost.

Report a concern   November 26, 2019 — Rated 5 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worker too chatty. I don’t like to be call Miss First name removed. I thought I knew my cost but it was a couple hundred more. Kept trying to sell more.

Report a concern   November 26, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always get my carpet and tile clean!

Report a concern   November 26, 2019 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing-I just don’t make a lot of recommendations.

Report a concern   November 26, 2019 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book online. Super friendly, easy to work with service technician. Quick process and my carpet look great!

Report a concern   November 26, 2019 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   November 26, 2019 — Rated 10 out of 10 by Fred Poldrugach Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products and services work. The ZEROREZ system is the best carpet cleaning system we’ve ever used. The men you’ve sent to us over the past few years have been high quality, top notch, professionals. We know that we will be taken care of and the job will be done right.

Report a concern   November 26, 2019 — Rated 10 out of 10 by David Patterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As usual Zerorez did an awesome job I will be using there services again and the employee who did my carpet and couch I will ask that they send him back keep up the good job

Report a concern   November 26, 2019 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the product and how it works. I liked the service guy, Dillon, hard working young man. Was professional and pleasant, explained everything about what he was going to do, asked me if I had any questions and made sure before he left that I was happy with the job.

Report a concern   November 26, 2019 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly team

Report a concern   November 26, 2019 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your man did a very nice job. Very courteous.

Report a concern   November 26, 2019 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that the solutions are non toxic and do not leave any residue on the carpets to attract dirt. Also, your technician, CJ, was so friendly and knowledgeable and did a fantastic job!

Report a concern   November 26, 2019 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at a good price.


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