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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natural ingredients
The young man who did the cleaning was very polite, thorough and efficient. He pointed out a couple of areas he noticed but nothing of concern. He did a couple of things I requested without any question. The next day, I was so pleased and how plush my carpet felt underfoot, even though it's several years old. Good experience.
Natural based products and not harmful chemicals
Easy to get an appointment within my time frame. People are professional and courteous. They take great precautions to protect your home including shoe booties. Repeatedly asked if I was satisfied with the job or if I had any questions or if there was anything else they could do?
Besides all that, the couch and carpets always look fresh and renewed.
Anthony our Tech was very helpful polite and did a great job. He took special care in protecting our wood floors.
The service person provided very good information on the services and was willing to go over areas that were dirty until I was satisfied. Very good service.
Courteous service people. Very knowledgeable and professional. Have used for more than 15 years. Always pleased with cleaning. Do not know why anyone would use another company. Zerorez is the best!
We continue to get great service and great people to service our carpets.
Cost was way more than I expected.
No soap or other treatment to sell customers.
We used air duct and carpet services on back to back days. Significant project. Techs were highly skilled. Knowledgable. Very pleased with the jobs.
The technician was very helpful!
Jeremy our technician was excellent!!! He was on time, courteous and paid attention to detail. Our floors and sectional looked fabulous when he left. You need to know he is a great representative of your company.
Rick was friendly, professional, and efficient. I enjoyed having him in our home. The carpets look better than they have in years, even though they are over 18 years old. I will call ZEROREZ every time we need them cleaned, as we have for several years.
Quality carpet cleaning that is effective
Y'all do a good job and the carpets dry really fast.
Service yesterday....Great !
Edwin was on time, friendly, and did a good job. I like the idea of not leaving any soap in the carpet.
The tech was fantastic (Marcus, I think his name was). Good quality service and I like the low chemical use. Will use again.
i was quoted a price of $250.00 for 2 small bathrooms and my total was $433.00. for that amount i was disappointed with the outcome as the grout in my bathrooms weren't grossly dirty
Non chemical cleaning and thoroughness
You were able to come In, handle the matter at hand efficiently and quickly, and we both were able to move forward with our day. Not to mention the carpet looks fabulous!
The tech was fantastic. He did excellent job cleaning our carpet and couch. I would recommend Zerorez to everybody.
I have been using zerorez for years. No chemicals, polite staff, always satisfied.
It was everything I had asked for.
Our tech was great. Very professional. Very efficient. Will recommend to all our friends and neighbors.
Friendly, knowledgeable, and professional technician. Gladly have him again.
Love this company! great service.
My husband was actually here while the service was performed. He had a very favorable impression of the technician. He explained everything he was going to do and why. Although we had a couple of stains that could not be removed, I would say our carpets are 100% improved.
Service tech was great! Very courteous and quick. He alone would make me return to Zerorez.