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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Really enjoyed our Tech, Raymond. He was on time, pleasant and did an outstanding job on our cleaning needs. Raymond also was very detailed in explaining the process and what was going to happen with our rug at the offsite cleaning facility. We look forward in using Zerorez and Raymond again after the Holidays.
carpet is superclean. Please email my invoice.
Thanks,
First name removed
We thoroughly enjoy our experience. The gentleman that came to our house was very courteous, respectful, and kind to our family. We will definitely be using Zerorez in the future.
Since my husband has severe allergies, I love the fact that your cleaning does not leave any strong odors and I feel like the carpet is really clean. Thank you!!
It is all natural product and very reasonable. I like how fast the service took to complete and how it made the house smell afterwards.
The worker tried very hard to accommodate my requests not to damage the wood railings on my stairs but because he is working alone, he could not completely control the hoses while inside a bedroom too far away. You need to have two people one to clean the other to work the hoses.
Steve was a good rep. for Zerorez.
One issue. In the bedroom a rug on our carpet left a stain. Steve tried to get it out,
but it did not work fully.
We after noticed it the carpet dried after he left.
We would like to have a "re-do" on this area today.
I will call about 8:00 AM to talk to someone about it.
"Incredible" carpet cleaner, we tried has helped some.
Thanks,
Name removed
1519 Sugar Creek
Carrollton, TX 75007
Great service and made my carpet look like new.
First time I used your services and was very impressed. Your technician was so professional Dionte Taylor he explained your products ,services and showed us a test area. He did an Awesome job and made sure I was Happy!! Thank you and I highly recommend Dionte Taylor as your technician.
Thank you
Mrs.Smith
Representative was nice. He did a very good job.
We found the cost too expensive.
Zerorez provide quality customer service and does an excellent job cleaning your carpet.
Charles was personable, detailed and did a really great job. No high pressure sales tactics and did exactly what we asked. Couldn't have asked for a better experience. Thank you!
Technician was very knowledgeable and did a great job!
Very professional service. No smell.
It's fast and easy you make the flooring look like new again thank you love love there is no other cleaning company thank you again teresa
Awesome
Very fast and professional service, couldn't be happier!
You are sending this to a wrong emailaddress. Not in Texas- not a customer- please please please take this email off your list- it is incorrect!!!!
I have responded with this information before- but it has not been corrected
Fabian arrived on time; was extremely considerate of my possessions; carefully cleaned all requested areas. He verified each room was cleaned to my satisfaction and he did an excellent job in a timely manner. Zerorez services have been consistently professional. Thank you.
LM Johnson, Arlington, TX
They did a great job.
great results
Easy to book an appointment. Gave a 2 hr window. Got a call when the technician was 30 min out. The technician was courteous and efficient
Stains were still in the carpet after it dried . It only took a couple hours to dry , so I’m not sure what happened. I didn’t notice it when I first looked at it which was my fault for not taking the time to look closer . I felt like I wasted $117 .
Excellent service, prompt arrival, professional staff from office scheduling to onsite top technician!!
Zerorez did a great job getting the pet stains out of my carpet. I already recommended them to my neighbor.
Robert our tech was great - Explained things to us, showed us different things about our flooring and did a fabulous job!
The technician was professional and did a very thorough job. He was on time and communicated that he was on the way.
Excellent service, highly professional technician.
Would not use another cleaner. The work is top notch and the end product has always been consistently awesome!