Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83906 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was awesome! He was on time, friendly and answered all our questions.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Maria Isabel Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job is done right and the appointment time kept. The price is reasonable and special discounts appreciated.

Report a concern   December 8, 2019 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Steve did a good job. My carpet looked a lot better.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Diana Gentry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome team that talks you through what you’ll need in your home

Report a concern   December 8, 2019 — Rated 10 out of 10 by Pam Luna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Fast. Good prices. No bad smell. Very kind & friendly staff. Only company I would use for carpet cleaning.

Report a concern   December 8, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used both air duct and carpet. Exceptional technicians.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Ron Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work was very professionally done.
Thanks

Report a concern   December 8, 2019 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service always very nice. Job gets done in a timely matter.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Norman Dewayne Wingo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timing was good reliable honest very good job he did excellent

Report a concern   December 8, 2019 — Rated 0 out of 10 by A.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stains are already coming back. Retreat some of the areas.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Julie Mills Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is fast, efficient and I love that they use ionized water that leaves my carpet cleaner than detergent!
The technicians are always friendly, honest and a delight to have come and work in my home.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Cindy Huff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technicians and clean carpets!

Report a concern   December 7, 2019 — Rated 10 out of 10 by Elizabeth Gutierrez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products do the job, and your service tech made it happen ...great job.

Report a concern   December 7, 2019 — Rated 10 out of 10 by Jennifer McMahon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I refer to your team as the miracle workers. I love that you don’t use harmful chemicals and that my carpets look so wonderful.

Report a concern   December 7, 2019 — Rated 10 out of 10 by Angie Hull Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved Zrorez!!! The technician was kind, helpful and knowledgeable . Will use them again!!

Report a concern   December 7, 2019 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional, great results with a customer service attitude

Report a concern   December 7, 2019 — Rated 10 out of 10 by Francie Barnard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician prompt courteous and carpets look good

Report a concern   December 7, 2019 — Rated 10 out of 10 by Melody Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, prompt., friendly, & did a great job!

Report a concern   December 7, 2019 — Rated 10 out of 10 by Joyce Bivens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came was knowledgeable, courteous, and professional.

Report a concern   December 7, 2019 — Rated 10 out of 10 by Erna Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy stuff!

Report a concern   December 7, 2019 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good response and seems to be good workmanship

Report a concern   December 7, 2019 — Rated 10 out of 10 by Gilda Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great carpet cleaning technique and good service techs.

Report a concern   December 7, 2019 — Rated 3 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

As an existing customer i was disappointed this time they came to clean my carpets.i booked the 3 room special for $99 and an additional bedroom for a total of $166
Living room carpet still looks dirty and master bedroom carpet was not cleaned efficiently either (if it was even cleaned at all?) and for some reason the bill came to $199 ??
Need to refund my money or come back and re-clean

Report a concern   December 6, 2019 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   December 6, 2019 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time and knowlegeable. He did a great job on the carpet, even getting out some paint stains and adhesive residue.

Report a concern   December 6, 2019 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good people and excellent product!

Report a concern   December 6, 2019 — Rated 8 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

All was good.

Report a concern   December 6, 2019 — Rated 10 out of 10 by Lee Wolak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician.

Report a concern   December 6, 2019 — Rated 10 out of 10 by Ian Ferrara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CJ was great. Very personable and friendly...Did a great job on the carpets and explained the process to make sure I was comfortable with the work.

Report a concern   December 6, 2019 — Rated 0 out of 10 by G.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Damage was done to our brand new freezer in March. Repairs were finally done 12/5/2019. I have no reason to repeat bad service without some type of compensation to show things can be done properly and professionally.


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