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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician is very nice and did an awesome job.
Timely and courteous service. Nice job done.
I love the product Zerorez use to clean the carpet. Also, my technician was great! He did an excellent job cleaning my carpet.
Very happy with the service and results
Prices are slightly higher than competitors, and upholstery prices are very expensive.
There is still a pile of poop in my room ! One of my dogs pooped in that's the whole reason I had you guys come do the work to begin with...
My technician did a fantastic job. He took his time and worked on getting my 7 year old carpets looking great again.
Paul did a really good job. He took a lot of time and the carpets looked great! Thank you!
Products used in cleaning the carpet is great; plus its' fast drying, which is wonderful.
Our tile is beautiful now and we are really happy that we had it done. We would definitely recommend Zerorez to our friends and family. They did a great job!
Reasonable prices. Ready and friendly customer service. Thorough and complete work done by the service technician. "Green" technology.
Great service done correctly the first time! Courteous - on time - and fantastic clean!
I really liked the technician Diante. He was courteous, efficient, and did a really good job. The cost was reasonable for the work I had done.
The technician that came to the house was courteous and professional. He did a great job and the floors look fantastic!
We were pleased with a partial "re-do" with an issue I did not understand.
The two came last were courteous and competent.
We are pleased with those competence and ability.
We use them again!!
Erik was great
Our technician was wonderful. Our carpets were VERY dirty and he did a great job on cleaning them. He also cleaned the upholstery on our kitchen chairs and they look so much better! He was very courteous and professional. I will be recommending your company to several of my friends!
The cleaning was quick and our carpet and rug looked fantastic. Very good representative Shando - who did the cleaning.
Great work as usual! We'll see you in 18 months!
Your rep First name removed did an excellent job. We had had a problem with the previous Zerorez rep and First name removed more than made up for it. Good job.
your employees have always been respectful and kind. And my carpets get clean :)
My carpet has finally dried but it feels crunchy and hard. I assume it’s because the shampoo wasn’t rinsed good?? Not sure.
The person who came to do the job was excellent. He was courteous which has always been important to me and he was willing to do a couple of throw rugs that I had forgotten to mention to the main office. He checked first with office to get quote. I saw a place that needed going over again and he happily complied. A pleasure for us to have ZEROREZ!!
Under the rocker upstairs ...is a black spot from the rocker coils I think. I did not look there until worker-bee had left and wished I had checked it...I would have moved the chair. Thank you for the good work.
I can definitely see that my carpet is clean. Thank you!
Better applications for high traffic areas. The carpet is cleaner, but there is a distinct color difference in the high traffic areas.
The online scheduling app had a statement that excluded the $10.00 fee, yet it was applied by your technician's system on the day of the cleaning. Why is that?
I was utterly awesome. I loved everything about it.
I will most definitely recommend Zerorez to others.
THANK YOU!!!
He was Very professional and did a excellent job. I would highly recommend Zerorez to everyone
Would not use another cleaner. The work is top notch and the end product has always been consistently awesome!
Really enjoyed our Tech, Raymond. He was on time, pleasant and did an outstanding job on our cleaning needs. Raymond also was very detailed in explaining the process and what was going to happen with our rug at the offsite cleaning facility. We look forward in using Zerorez and Raymond again after the Holidays.
Very good service. Carpet is clean and we are happy. Sharod was excellent.