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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Representative was incredibly hard working, knowledgable, and friendly. As good of customer service as I have had
Timely, thorough and courteous service
Knowledgeable people, prompt arrival, great results.
Technician was quick and knowledgeable. Made 3 offers/recommendations and allowed me to pick based on my budget. Excellent service.
Friendly, great attention to detail
I always request Anthony. He is professional, courteous and does an excellent job. Also, scheduling was easy and Anthony was timely and efficient.
My tech was management material for sure. And the products are just as advertised
- no odor at all, but my 12 year old Berber looks great.
Very friendly phone staff
Good follow up on appointment
Great job done
Evan worked to get it done. Took his time and cared about quality of work!
Keep your schedule (they were late to our appointment, it was supposed to be from 3:30-5:30-which is already a pretty wide time frame, and they got here at 6:15).
By the time they got here it was dark outside and in the morning I noticed there was a stain in the carpet that I could not see until the next day with natural light.
I tried to change the appointment (spoke to Dominica) because I thought it would be too dark but they were completely booked for the next week and I had already moved the furniture.
Came very late and argued to increase the number of rooms and increased the price.
Excellent service and a very professional technician who did an outstanding job!
I love that you are a “green” company. I am also very impressed with the technician, Boston, who worked his magic on my carpet!! He was polite and very knowledgeable!! Very impressed!
Anthony was very efficient. He explained everything. He also was very neat and clean. He had to bring his hose through my Living Room but he made sure that he fluffed the carpet back where the hose had been laying. I appreciated that so much. He even arrived early. With that been said the service was professional, neat, quick, efficient, friendly, and courteous.
The products used are safe for my family and pets. Also, the cleaning power can be seen with the naked eye. My house is always left smelling refreshed.
The technician - Steven - was very knowledgeable and professional!
Professionalism, courtesy and knowledge!
Great job again! Love Zerorez!
Your technician,Anthony, was very professional and courteous.He did a great job removing 3 grease stains on our carpet.That was a miracle! Thanks again Anthony for a great job.
My carpet is old and losing some of it's coloration. Zerorez gets it clean with no chemical residue... brightens my carpet. I will continue to use them (until I can get hardwood floors)
Dianne
It was fast and thorough.
Powerful cleaning. Didn’t think my carpet could be saved; I thought it would have to be replaced. Now it looks and feels clean and almost new!
Very effective, and the service is great!
Friendly service. Fast and efficient
Excellent quality service.
Everything was good
My tech does an amazing job!
The most excellent job of any carpet cleaning ever. We have used you several times and are amazed every time. Your people are great to work with and the device is above Everton else.
The friendliness and professionalism of the service individuals.
Very thorough and efficient technician.
Your representatives were very professional in in both the estimating and execution of the work to be accomplished.