Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2025 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Did a great job.

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good work, good communication. Competitive pricing and professional.

Report a concern   May 17, 2025 — Rated 10 out of 10 by Dee Horne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s the best cleaning I have ever tried

Report a concern   May 17, 2025 — Rated 10 out of 10 by Sean Daniels Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked terrible when tenant moved out. Thought I would have to replace it. When Buddy showed up we discussed if it was worth trying to clean or replace. He suggested he try a spot treatment at no charge to see results. He picked the worst spot to address, and the results were positive. All the carpets turned out great.

Report a concern   May 17, 2025 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men were courteous and did a good job.

Report a concern   May 17, 2025 — Rated 10 out of 10 by Felton Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service!!! The technician that came to my house was knowledgeable, pleasurable and results oriented!

Felton Brown

Report a concern   May 17, 2025 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So quick! The technician was friendly and efficient

Report a concern   May 16, 2025 — Rated 10 out of 10 by Robert Lamb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Serviceman Is terrific!

Report a concern   May 16, 2025 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service
Stain removal

Report a concern   May 16, 2025 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Needed living room floor cleaned and scheduling was on point. Got the job done before new couch arrived.

Report a concern   May 15, 2025 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Very polite, kind service personnel.

Report a concern   May 15, 2025 — Rated 6 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Getting upsold on site is a bit frustrating. And today, 48 hours after the cleaning, stains are resurfacing. So after being upsold and paying the money - it certainly doesn't feel worth it.

Report a concern   May 15, 2025 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was excellent!!!

Report a concern   May 15, 2025 — Rated 10 out of 10 by Rosemary Gatiba Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and excellent customer service

Report a concern   May 14, 2025 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had great, friendly service!

Report a concern   May 14, 2025 — Rated 0 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I could vacuum and get same results. I removed leftover spots with spray bottle cleaner from the grocery. Very disappointed with result

Report a concern   May 14, 2025 — Rated 10 out of 10 by Mary Ertle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the clean fresh scent of just cleaned carpets. Love that they dry quickly also. Our techs Paul and Brandon did an excellent job!

Report a concern   May 14, 2025 — Rated 9 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technical was efficient and the products are clean

Report a concern   May 14, 2025 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough job.

Report a concern   May 12, 2025 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and through.

Report a concern   May 12, 2025 — Rated 10 out of 10 by Kerri Burgess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing customer service and the cleaning is like no other. They get stains out you thought would never come up. Also, ALL NATURAL PRODUCTS

Report a concern   May 12, 2025 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were safe to my pets

Report a concern   May 12, 2025 — Rated 1 out of 10 by K.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was disappointed that I didn’t get everything I paid for. I paid for 4 rooms and 3 were cleaned. I must have made a mistake when I scheduled the cleaning. I also paid for two rooms to be treated for pet stains and only one was. I should have caught this and didn’t realize it until I reviewed the invoice. But feel that the technicians should have also noticed that they only cleaned 3 rooms and treated one room. So I was overcharged by about $138. I acknowledge my part in this mistake, I should have paid attention even though I was busy working.

Report a concern   May 12, 2025 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is really soft and brighter after cleaning

Report a concern   May 12, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Upholstery cleaning

Report a concern   May 11, 2025 — Rated 0 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your tech guys tried to raise the prices twice

Report a concern   May 11, 2025 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpets quickly. Great customer service. Easy booking.

Report a concern   May 11, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast & reasonable service!
Our carpet looks great!

Report a concern   May 11, 2025 — Rated 10 out of 10 by S.L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient service at a fair price.

Report a concern   May 11, 2025 — Rated 10 out of 10 by Denise Watts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service guy Tristen , did a great job . He was very nice. I have COPD so I really needed to have our vents cleaned . I would recommend Zerorez for vent and carpet cleaning!! D. Watt


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