Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2025 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, quality service. The team member was very friendly and informative.

Report a concern   June 1, 2025 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We haven’t seen the results of the service yet but the customer service provided in scheduling and pick up have been extremely positive. Specifically in the pick up process, the person communicated his arrival time, was knowledgeable in the questions asked, and extremely friendly.

Report a concern   June 1, 2025 — Rated 9 out of 10 by Genny Cornell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the communication beforehand and the instructions provided to prepare for the carpet cleaning. The technician was very well spoken, polite and punctual. He also did a nice job cleaning. I also appreciated the estimate upfront at the time of booking and no surprise fees at the time of payment.

Report a concern   June 1, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, friendly thorough service!

Report a concern   June 1, 2025 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

X

Report a concern   June 1, 2025 — Rated 10 out of 10 by Pam Murray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and came on time. Carpet looks great!!!

Report a concern   June 1, 2025 — Rated 10 out of 10 by I.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As stated before: great technician and cleaning. Will use you again.

Report a concern   June 1, 2025 — Rated 10 out of 10 by I.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

look like new and cleaner

Report a concern   June 1, 2025 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great. The representative was
Very nice, helpful and very knowledgeable

Report a concern   June 1, 2025 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explained everything in detail. Did not try to force me into something I did not need.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Paula Henslee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My Capet is always fresh and very clean. Chris was polite, respectful and did an excellent job.
I would like Chris to come back the next time I need my carpet cleaned. He did a terrific job.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Annette Mittenthal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the special offers available to the customers… we also had a very professional fellow (Burt) who cleaned our carpets. He was very respectful of our home and did a great job.

Report a concern   May 31, 2025 — Rated 10 out of 10 by Olga Romero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My parents were pleased and appreciate the time and effort that Jay put into cleaning the carpet and floors.

Report a concern   May 31, 2025 — Rated 10 out of 10 by Olga Romero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy and satisfied with the great job that Jay did on cleaning our carpet!

Report a concern   May 31, 2025 — Rated 10 out of 10 by Carolyn Barnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient staff! Loved the outcome of all the service’s I received!

Report a concern   May 31, 2025 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really liked Albert, very thorough.

Report a concern   May 31, 2025 — Rated 10 out of 10 by Nick Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Incredible experience

Report a concern   May 31, 2025 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys do a good job. The carpet looks and feels better.

Report a concern   May 31, 2025 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service you guys do is great and the guys you send out always are friendly and do a thorough job.

Report a concern   May 31, 2025 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries fast friendly polite service techs

Report a concern   May 31, 2025 — Rated 8 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing comes to mind.

Report a concern   May 30, 2025 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was quick and efficient. My carpet looked great!

Report a concern   May 30, 2025 — Rated 10 out of 10 by Carolyn Barnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   May 30, 2025 — Rated 10 out of 10 by Karen Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used you once before. It is easy to schedule an appointment. The technicians are always on time, friendly and helpful. I feel my carpets are very clean and I like the protectant you put on. Your service is a great deal for the price.

Report a concern   May 30, 2025 — Rated 10 out of 10 by John Mattioli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and the negotiated price is what I paid. The service tech they sent to my house Jamie was great and "Worth his Weight in Gold"

John M.

Report a concern   May 30, 2025 — Rated 0 out of 10 by K.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was not cleaned as expected. I have been using your service last few times and it was good. This time they failed to clean lot of spots even after I requested. Disappointed.

Report a concern   May 30, 2025 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job very well done.

Report a concern   May 30, 2025 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you use environmentally friendly products that don't leave a residue. The technicians do a good job. Carpet and furniture feel clean. Prompt and responsive customer service.

Report a concern   May 30, 2025 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team that came out to my house was amazing. Professional, knowledgeable, not pushy, very respectful. I would love to have them for every service!

Report a concern   May 30, 2025 — Rated 10 out of 10 by Cassandra Yvette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service: technician and cleaning


Privacy Policy