Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2025 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet technician was excellent but the service is quite pricey. He did a great job. Also since the service is pricey I did not appreciate having the tip at the end

Report a concern   May 30, 2025 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a mishap in one room after y'all cleaned the whole house. :(
George came out and worked his magic on the stains.
I love George! I'll request him next time!

Report a concern   May 30, 2025 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and very reasonable price!

Report a concern   May 30, 2025 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have just recommended your conpany to my sister in a different state. Can always recommend your company, products, and services to friends

Report a concern   May 29, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an amazing job cleaning the ducts. I have used them in the past for tile cleaning, carpet and carpet cleaning.

Report a concern   May 29, 2025 — Rated 10 out of 10 by Barbie Paquet Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job, quick, respectful of my property

Report a concern   May 29, 2025 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service, good work, carpets look new again

Report a concern   May 29, 2025 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products were safe and clean leaving behind a clean smell

Services were exactly what we needed for our carpet situation.

Report a concern   May 29, 2025 — Rated 10 out of 10 by V.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, reasonable pricing, carpet look & smell good, technician friendly and did a great job.

Report a concern   May 29, 2025 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning products are amazing and actually work quite well.

Report a concern   May 29, 2025 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet isn’t really wet,

Report a concern   May 29, 2025 — Rated 10 out of 10 by Diana Luther Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez can my white chairs. They look so clean and beautiful again! Thank you!

Report a concern   May 28, 2025 — Rated 10 out of 10 by Ed Brady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

affordable price, fast service and technician cleaned area.

Report a concern   May 28, 2025 — Rated 10 out of 10 by Joy Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the 3rd or 4th time we've used Zerorez and they are incredible at what they are able to do with our carpets. This was the first time I've used them to clean our living room area rug and it literally looks brand new! So easy to work with and the technicians are always so friendly and on time. They are fantastic and worth the money!

Report a concern   May 27, 2025 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, on time and satisfied with the carpet cleaning.

Report a concern   May 27, 2025 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After using Zerorez for the first time about a month ago and having a great experience with Joe I decided to take advantage of their promotion and do 3 additional rooms. Much to my good fortune I managed to get him back a 2nd time and he did a phenomenal job. On time, professional, helpful, and extremely thorough- my carpets have never looked this good after not being cleaned for 7 years! Thank you for the great services!! I look forward to using you again- highly recommend!

Report a concern   May 27, 2025 — Rated 10 out of 10 by Erika Teichman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great results! The technician was very professional and friendly, and very respectful while inside our property. He called ahead, arrived on time, and cleaned the carpets quickly and thoroughly. The carpets look better, and the cleaned rooms now smell much more fresh and clean. Highly recommended!!

Report a concern   May 27, 2025 — Rated 3 out of 10 by E.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had multiple places on out carpet that were not clean. Some areas of the carpet look worse than before they came out. The tech who came out also got residue on our wall and blinds. Overall very disappointed with the cleaning service. I did talk to someone and they are coming back out to clean again, so I'm hoping that turns out better.

Report a concern   May 26, 2025 — Rated 10 out of 10 by Shirley Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that my concerns were promptly addressed and the final outcome was fantastic 😊😊

Report a concern   May 26, 2025 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rooms had a “pet” smell to begin with . When finished, the rooms had a pleasant clean smell in them and the dirty spots were gone. Pleased with the results!

Report a concern   May 26, 2025 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning…and the technicians are always great!!

Report a concern   May 26, 2025 — Rated 1 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had a few minor specks of ink on the carpet that was cleaned & the tech turned to a much larger area that is all smeared blue. It is much worse now & we have to replace a room of carpet!

Report a concern   May 26, 2025 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you dont use heavy detergents

Report a concern   May 26, 2025 — Rated 10 out of 10 by Casey Wyse Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a fantastic job cleaning our sectional! It looks like new and doesn’t smell like dogs anymore!

Report a concern   May 26, 2025 — Rated 2 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was asked to measure our sofa, I did so, without much instruction but didn’t seem to need more detail. What I was quoted and what ended up being the actual price was nearly double. Feels like that’s how this business does things so it’s harder for the customer to then turn your hardworking employee away. Especially when the need for the cleaning is time sensitive.
Your service employee was wonderful and did his best, however. No complaints about him, just the way this was handled by your company. Won’t book again as it felt like a scam.

Report a concern   May 26, 2025 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpets are and how professional the techs are. Easy to schedule an appointment.

Report a concern   May 26, 2025 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician is good

Report a concern   May 26, 2025 — Rated 10 out of 10 by Kathleen Dougher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Jose was excellent. My carpet looks beautiful. I want him to always clean my carpet.

Report a concern   May 26, 2025 — Rated 10 out of 10 by Fany Omwenga Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   May 26, 2025 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was knowledgeable, curtious and worked quickly!


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