Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 4, 2025 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs are always courteous and professional. They go about their tasks and complete them as quickly as possible. They explain what they are doing and why they are doing it. They don't pressure you to add on services, but explain why they are necessary.

Report a concern   June 4, 2025 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and clean smell

Report a concern   June 4, 2025 — Rated 3 out of 10 by E.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Asked to borrow my husband’s screwdriver and never returned it. Said we’d get rangers tickets, have yet to be emailed anything about them. Trying to sell me on deeper cleaning options while machines are running and I can barely hear. Ended up paying $400 more than I anticipated.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Dominique Yettito Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and couch look brand new and smells great! The technician was very professional and informed. Great service!!!

Report a concern   June 4, 2025 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both services went smoothly. Technicians were on time finished their work in a timely manner and cleaned up after themselves. Polite, professional and proficient.

Report a concern   June 4, 2025 — Rated 10 out of 10 by Jim Holt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residue or odors! Quick service.

Report a concern   June 4, 2025 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very customer friendly and cleaned my carpet exceedingly well!

Report a concern   June 4, 2025 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician work really hard to get almost impossible animal stains out of couch and bed footboard. Turned out great

Report a concern   June 3, 2025 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was on time, courteous, friendly and our carpet looks new and clean. He dd an excellent job.

Report a concern   June 3, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mario was very professional and did a great job

Report a concern   June 2, 2025 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way the carpet feels after you clean it....
I like the fact that you show up when you say you will.

Report a concern   June 2, 2025 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Fast and friendly. Was able to add in an additional room that was not scheduled. Thank you!

Report a concern   June 2, 2025 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy results. Javier was great!

Report a concern   June 2, 2025 — Rated 10 out of 10 by C.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was excellent.

Report a concern   June 2, 2025 — Rated 10 out of 10 by Johan Botes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, thorough professional service - gave excellent advice.

Report a concern   June 2, 2025 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   June 2, 2025 — Rated 10 out of 10 by Joe Caruso Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional and thorough.

Report a concern   June 2, 2025 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and thorough job.

Report a concern   June 2, 2025 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are great and make our floors feel clean of icky residue.

Report a concern   June 2, 2025 — Rated 10 out of 10 by Skylar Godinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, quick, clean, and reliable

Report a concern   June 2, 2025 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As much as I like the amazing job that is done I must admit what I love best is the work ethic and the dedication of every technician we have ever had come out. We use your service at least twice a year and ALWAYS your techs are top notch. This las vist was no difernt. He ws amazing and we appreciated his hard work.

Report a concern   June 2, 2025 — Rated 10 out of 10 by Joe Chadwick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We used zerorez to clean up after an extensive remodel in an office bath, lobby, shower and dressing rooms. The explanations of what was going on, what caused it to get that way, the tools and steady pace of the men all lead to a huge score on this review. My customer said the office noticeably smelled and looked better, and he had to deal with multiple comments on the change thru the day. We will be using zerorez again, and sooner than later. Really great crew and great management. Thanks guys!

Report a concern   June 2, 2025 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rodney was awesome,great customer
Service!

Report a concern   June 2, 2025 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very good.

Report a concern   June 2, 2025 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Young man was on time and very professional. My carpet looks new again.

Report a concern   June 2, 2025 — Rated 10 out of 10 by Earl Fleming Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician came to our house and completed the carpet cleaning quickly with no mess. Carpet still looks great. Thank you!

Report a concern   June 2, 2025 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and customer service-centered with flexible scheduling options. My family can always rest assured that Zerorez will do a high quality, effective job.

Report a concern   June 2, 2025 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers were knowledgeable and friendly. Got the job done quickly and professionally.

Report a concern   June 1, 2025 — Rated 5 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

A walk way still looked dirty. I have had previous cleaners get it cleaned.

Report a concern   June 1, 2025 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nick explained everything and all the stains are gone. Thorough cleaning job.


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