Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Paula Kelley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was easy to schedule. Carpet cleaning was done quickly and looks great.

Report a concern   January 12, 2021 — Rated 10 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, quick and consulted through the entire process. Results of carpet cleaning were better than expected.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Amber Renee Kilman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to sign up for services, great communication, great service, great job done

Report a concern   January 12, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great response time and excellent customer service. The tech that did the work was GREAT!

Report a concern   January 11, 2021 — Rated 9 out of 10 by O.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very accommodating and informational.

Report a concern   January 11, 2021 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional staff. I use them for home and office. Very pleased with their results.

Report a concern   January 11, 2021 — Rated 10 out of 10 by Margo Szermeta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! Friendly, professional & polite tech did a great job! Thanks!!!

Report a concern   January 11, 2021 — Rated 10 out of 10 by Becky Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the master bedroom, the mother in-law/nursery room, the game room and the set of stairs cleaned. I expected the carpet to look like it does in "house for sale" photos online (with the vacuum marks), but I suppose that is an extra service type. Overall, the carpet felt and looked fresh and clean, and dried within 2.5 to 3hrs--it helps to have the ceiling fan(s) and floor fans versus just the central air alone. The gentleman who cleaned our rooms and stairs (William) was congenial and very knowledgeable about his job--answered all of our questions and gave "tips".

Report a concern   January 10, 2021 — Rated 10 out of 10 by V.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person Mr.Nick did a great job. He even found some spots that we don't know about and cleaned them. Thanks, Nick.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Collin Buford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, easy to schedule a convenient time, professional and courteous technician who explained the process and made sure I was satisfied prior to his departure.

Report a concern   January 10, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our air ducts did an awesome job. He seemed to know all about what he was doing and could answer all questions to our satisfaction.
He’s great in my book.
Name removed

Report a concern   January 10, 2021 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the water used to clean and that it is not soap.

Report a concern   January 10, 2021 — Rated 7 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had a stain left that wasn’t there before. Might be our carpet. Evan was a complete professionsal.

Report a concern   January 10, 2021 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that cleaned my carpet on 1/9/21 was phenomenal. He took time to educate me on how to care for my carpet and he cleaned my carpet better than it’s ever been done.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Andrea Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose did a great job! Super thorough! So happy with how my sofa turned out!

Report a concern   January 10, 2021 — Rated 10 out of 10 by Cat Schlueter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Res did a fabulous job cleaning our carpet - no pushy sales person trying to upsell us - just informing us about what to expect and limitations based on particular issues with our carpet which is very old. Very happy with the outcome and highly recommend them!

Report a concern   January 10, 2021 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly techs and great online scheduling including weekend availability.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Sarae Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, professional and very helpful employees. My technician Mario C did a great job. He did things others had not ever done, like show me the flashlight mess and put holders at the bottom ends of my coffee table.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Hazel Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and thorough clean..and left my home clean

Report a concern   January 10, 2021 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient work! Carpet and upholstery cleaning exceeded my expectations! And Michael was great to work with!

Report a concern   January 10, 2021 — Rated 10 out of 10 by Laurie Rehman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results!

Thank you.

The Rehman’s

Report a concern   January 10, 2021 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time JeffKrewson has cleaned my carpet and the service was exceptional both times.

Report a concern   January 10, 2021 — Rated 7 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service and technician were great but it was expensive once it was all totaled

Report a concern   January 10, 2021 — Rated 10 out of 10 by Gregory Hargis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Jessica Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was very good at communicating and being helpful in explaining the process and options to me. The technician was thorough in his explanations to me and was very professional and enthusiastic about getting our carpet cleaning done to the best of his ability. Everything went smoothly and the price was reasonable for what we needed.

Report a concern   January 9, 2021 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young gentleman that did the work was over the top good!

Report a concern   January 9, 2021 — Rated 10 out of 10 by Denise Olson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, courteous - no residue

Report a concern   January 9, 2021 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and a superior job of cleaning. Fabian does a great job.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Sandra Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an excellent job on the carpets. He was very professional and we would definitely use Zerorez again.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Melissa Lemons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did a good job. Very impressed with his friendliness and professionalism.


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