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based on 83876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Called back right away, called to confirm appointment, called within 30 min of arrival, on time, polite and courteous, quick about itđź‘Ť
Charles spent extra time getting spots out of our carpet. He was so helpful and friendly!
Professional,and it work's!
Awesome results, very polite, on time, no hassle, price as quoted...will definitely use zerorez again.
I like that you use “green” friendly cleaning methods, & I really like how your staff takes the extra time to explain everything & make helpful suggestions for care of cleaned items.
Carpet looks like new and done at a great price with extreme professionalism. Thank you.
Wonderful service!
I just do
The service was fast and efficient. Our tech was polite and helpful in answering questions, and appears to have done a great job. The air feels less heavy.
The cleaning of the carpet, love seat and ottoman is the best in the metroplex.
Quick and easy, friendly technician
Tech was great, last time there was a special geta certain amount of tile cleaned for free and you didn't offer it this time. So bill was higher than expected.
My appointment was for 3:30. They called and said they could be out at 2:50, which was great for me, because I got to do things I needed to do before 6:00. I did not have to move the furniture. The guy came in and moved it by himself, while I got to play games on my phone. He was there only about 30-45 minutes. The floors and stairs looked great. By that evening the floors were almost dry and the next morning there was not any smell. I would recommend them to anyone, in fact, I have a couple of co-workers that will be using Zerorez. Thank you so much, I have beautiful carpets.
Cornetta
Diamante was polite, professional, efficient. Before service, he informed me of cost for pet pretreat and was informative, not pushy. Once started, he finished quickly, showed me results to make sure I was satisfied. Well done.
The technician was very professional and it did not take all day. He answered any questions I asked, great customer service from booking to cleaning.
We had our rugs cleaned and they came out wonderful. Todd was our rug cleaner and he was very professional and did a wonderful job. Would definitely recommend this company and Todd.
Did what was promised.
Respectful of my home & things.
Professor.
Left my carpets in awesome shape
I have been a loyal customer with semi-annual cleanings for over ten years. I have usually been more than pleased with the service. If/when a technician is less than wonderful, the experience can be less than what it usually is. This time was one of those, but I will try again next year because I know zerorez is the only process I would trust my carpets to.
No chemicals.
Great service. My rep was Edwin. He was 9n time, knowledgeable and pleasant. Pricing was very good.
Highly recommend.
The rep did a great job
Excellent, stains all gone!!
Professional service, good resolution of a minor re-clean issue and good customer service.
Clean product and can remarkably tell the difference
Very professional staff. End result is excellent.
The experience was very thorough and efficient. Mario did an evaluation and explained the process and options.
They are amazing. I’ve used other carpet cleaning services in the past and the spot and stains reappear within a couple months. I would happily recommend their services.
Sanitizing of the carpet and swtain removal.
All! Biggest fan a Zerorez!
Great service, wonderful people