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based on 83876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had your duct cleaning service done. I would rate the work an 8.
Good job
I really liked the tech that cleaned my air ducts. He was very professional & polite. He took time to answer my questions & he was a hard worker. I also really liked the customer service people. They were very helpful.
Good job, safe practices, clean carpets!
clean. fast, honest, on time
Jaquan was prompt, courteous and professional from beginning to end. He was very communicative from the beginning, letting me know about any additional fees, and did the job beautifully and efficiently. The walk-through after the work was great too.
Update call to confirm. Crew very professional, explained the process and offered other services (sanitizer) with no sales pressure. Finished the job in a timely manner.
I love the fact that there is a cleaning process that is used by Zerorez that removes the dirt and grime but does not use the soap or detergents that other companys use. The powered water used by Zerorez does a fantastic job. My carpet looks wonderful. The technician did a wonderful job and I felt confortable having the work performed during this pandemic.
Great job cleaning our carpets and furniture.
It seems they clean better than most.
Used you for years always pleased
I have used Zerorez on several occasions and will use you again. I like the fact that you don't use soap that leaves a residue on the carpet. The carpet dries quickly due to the technique and equipment you use. You do spot cleaning prior to cleaning the carpets. All in all, you just do a great job!
The tech was thorough, nice and did the work quickly. The couch looks like new and the puppy dip (where the dog sits) is gone.
Excellent service and Fast! Will recommend them to anyone! Loved it loved it. My carpets are clean s new!
Safe, environmentally friendly, professional technicians, love Zerorez!
Getting scheduled was very easy, the scheduler was very kind and professional and answered all my questions. I was scheduled quickly and at a time that worked well for me. The price point was fair. The technician was professional and courteous and prompt. My grout looked great !! We used Zerorez for our carpets last year and were equally satisfied! We will call again and recommend Zerorez for carpet and grout cleaning.
Professional, prompt service with a smile. Good value for money, and environment friendly. Flower Mound TX
Fast, clean, professional, and no chemical odor.
I LOVE this non-toxic approach to carpet cleaning! I texted the following but I am not sure it was received.
Darwin did a fantastic job! My carpets are in a "kid" area and were really dirty! We will be moving in 6 months to a year and they really need to be replaced (wait til we're close to selling). However, I want them to be clean for the remainder of our stay. I really wasn't too concerned about looks. But after Darwin, finished, the carpet actually looks great! I'm happy to have them clean AND they look great!
Darwin was a gentleman and was very pleasant to work with. He was appreciative of my business. He was very quick in his work and was careful not to damage furniture and door trim/corners. He was respectful of my budget too. I had considered cleaning a sofa but after he tested a spot, it was not a good result so he recommended leaving it alone. He was also knowledgeable about it's composition (down filled) and said cleaning it might damage the down fill. I appreciated his honesty.
I'm not sure if I will get to work with Darwin again but I would love to if I need carpets/etc. cleaned in the future.
Great job!
i've always been very satisfied with zerorez--have used you for the past three years.
Was pleased with my carpets this time-overall. However discovered some spots on my hallway laminate flooring after the cleaning person had left. The spots had no finish on them and cleaning the spots did not correct the problem. The only explanation that I could come up with was that the "special disinfectant"that he suggested using was on his shoes and he then tracked it down my hallway and it removed the finish on my laminate. The spot or areas I'm referring to were not small but the size of a footprint. Now I am left with this problem. Not pleased about this. Would appreciate a call back regarding my comment. Name removed 1141 Balfour Dr, Cedar Hill 75104
Service is good and do a great job!
The carpet looks really great.
The technician's were very knowledgeable and willing to make sure the job was done correctly.
Very knowledgeable tech who was customer service focused in every way and proud to be a Zerorez employee. A flashing technique that removed pet accidents that another carpet cleaning service did not have the ability to do.
Environmentally friendly
On time and carpet looks great
The guys was clean cut and very nice!
Worked hard and quickly and was curtious.
On time
Liked the tech and he liked his job
Everyone we spoke to and the technician was very professional and polite. Pricing was open and honest. The technician worked very hard and did a very good cleaning our carpets and chair.
Professional