Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2021 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Tech was on time, very nice

Report a concern   February 12, 2021 — Rated 7 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing quotes

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd was fantastic. Guided us through each step very well!

Report a concern   February 11, 2021 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was super easy and my carpets look great.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Nancy Cable Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks new again after they were cleaned.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Rose Ellen Desimone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to set up, technician was very nice, carpet looks great

Report a concern   February 11, 2021 — Rated 5 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’d recommend the duct cleaning, as I felt like it was well done and worth the money.

The tile cleaning was a waste of money and looks no better than if I had mopped the floors. I thought I was paying for a thorough clean including the grout, but it appears that was not the case. Additionally, I realized after the guy left that it appeared he didn’t finish the Jack and Jill bathroom I paid to have cleaned. It looked like he sprayed the initial treatment and didn’t go back and finish it, but I didn’t catch it on the walkthrough because the door was closed. Overall, seems like it was money wasted

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good explanation of process, pictures taken so I could understand what was going on.

Report a concern   February 11, 2021 — Rated 10 out of 10 by E.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and kept me informed through out the procedure answering all questions I had. He was respectful of my property and acted in a professional manner.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Frank Dominick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a great job

Report a concern   February 11, 2021 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man that was here walked in with an attitude and was very very rude to me. He said it was nothing on him. He had already talked to his manager and he would be fine. This man truly believed he was entitled to speak to me in the manner he did.

I am 60 years old. Owned a home for 35 years and used numerous contractors over the years. I have never had to tell a contractor to leave my house.

I have left two messages fir his boss and she has yet to return my call. After reading other reviews, this seems to be her habit.

What a way to run a business.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Megan Genkin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You offer lots of services, make my carpets clean, and have great staff

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous and thorough!

Report a concern   February 11, 2021 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our service guy......He was very thorough in his cleaning.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Sara McQuaid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointments are scheduled quickly, technician arrives on time, and does a thorough job. No complaints and carpets are clean.

Report a concern   February 11, 2021 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accommodating

Report a concern   February 10, 2021 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech
Great service and fast cleaning

Report a concern   February 10, 2021 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and professional

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician David was fabulous!! He was very thorough explaining the cleaning and listening to us. He got out spots I would have guessed impossible. He was very courteous and professional. The service and value far exceeded my expectations.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Cheryl Carson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel good about what you use to clean the carpets and our experience with your technicians has been good.

Report a concern   February 10, 2021 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and caring work, reasonably priced. Staining of carpet eliminated.

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No sticky residue.

Report a concern   February 10, 2021 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was very professional and did a great job cleaning my carpet. He explained the whole process and walked me through room by room to tell me what he was going to do. He spent a lot of time and my carpet in every room looks SO much better! I will definitely use your company again.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Nancy Rowe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned beautifully and got up all the stains. Some of them major. And it was fast And I like no chemicals. Technision was also very nice helpful and professional.

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, fast, on time.

Report a concern   February 10, 2021 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are timely, polite and their work is good. I have never had a complaint. Further they run specials regularly.

Report a concern   February 10, 2021 — Rated 10 out of 10 by Tamika Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians who were very courteous. They kept me informed of their tasks and I am just pleased with my experience overall!

Report a concern   February 10, 2021 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service from sales to our technician. Very professional and explained each step. The process has always proven effective and dries quickly.

Report a concern   February 10, 2021 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication

Report a concern   February 9, 2021 — Rated 10 out of 10 by Brett and Brittany Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and the technician did a fantastic job with our house. He not only did our carpets but also cleaned out our minivan, bathroom tiles, and couches! Highly recommend.


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