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based on 83876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, very professional. Great service and technician did a great job.
The young man, Tyler S. did an awesome job cleaning our carpet. The rooms all look great!
He was a very good representative for your company. He was very meticulous about making sure the carpet was well cleaned. When I need to have my carpet cleaned again, I would like to request him.
Evan was fantastic! He was very professional and detail oriented. He was very pleasant and kind.
My carpets always come out clean and fresh like they were just installed. The employees are all so knowledgeable, friendly, and considerate.
Nick, my service tech, was very professional and very polite. He kept me informed of what he was doing and he even asked me if I wanted to see all the dirt that was being extracted from my chair.. Yuck!!. Great job, Nick!
I have used mario with Stanley steemer for the last 5 years and called to have work done and told me he was no longer with Stanley but was with Zerorez and explained to me the difference in cleaning process. I was skeptical because I have not used Anyone else besides Stanley steemer in the last 15 years. I’ve been happy with him in the past and decided to give it a try. I spend over $6000 and will have to say I am beyond impress with the results. He showed me the powered water and the difference between your cleaning process and stanley Steemer’s. He did a test cleaning on each surface to show the difference prior to doing the rest of it. I also liked the clear filtration systems that shows the dirt and urine. My husband passed in October and I have not kept up with my house and I have little dogs that peed EVERYWHERE. The smell is gone!!! He showed me how to remove the urine from the pad. My carpets and rugs look new and my travertine looks amazing! I can’t thank him enough and was able to bring ease in my home again. He definitely went beyond working that late on his off day and in such inclement weather and will definitely have me as a Zerorez customer from this point going forward. Thanks again Zerorez for everything !!!
Such a terrific job and our carpets have not looked as good since we first bought them! The technician who arrived was friendly, professional and did a quick and very thorough job! I really appreciate my "new" carpets and look forward to getting our carpets cleaned regularly.
Very reasonable and staff was very friendly and professional.
The fact only steam/heater water is used. No smelly or crunchy after effects.
Also, the technician was very knowledgeable and professional. It was great that we got your phone call with a heads up that he would be at our home within 30 minutes. Very helpful!
Efficient service. Thank tou
Great customer service and friendly staff.
Price and great customer service. Fred was very friendly and informed me of exactly what he would be doing.
Very good job done. Technician was courteous and professional. Carpets look great
No residue and quick drying
Everything! There’s nothing that Zerorez cannot clean
I like clean, residue-free carpet.
Great serviceman and c lean rugs
They did a great job on our carpet, we will call them again
They work. Carpet cleaning the best I have ever used. Spots don’t come back. Had my vents cleaned and that has cut down the dust.
I like the process you use to clean carpets. Have used you several times now and love the way carpets look when you finish.
Exceptional service! Thorough job cleaning our carpets. Alejandro got out all the spots! We're really pleased and will definitely call Zerorez the next time.
Tech Terry T. did a great job on our carpets. Got the stains out, and even fluffed up the pile. Fast and efficient.
Our technician was great! He was thorough and answered all our questions. Will definitely use ZeroRez again!
Its the best carpet cleaning process and the professionalism of the people and systems is first rate!
Great Service. Very professional. Great prices!
He didn’t show me the before and after video of my ducts.
They work.
The technicians were very friendly and knowledgeable.
The technicians were very friendly and knowledgeable.
Paul was on time. He was very friendly and courteous. Did an excellent job. We will be calling you again for some additional work. He would like to have Paul do the work.
Well done.