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based on 83870 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Fantastic job on the carpet! Will
Definitely use again in the future!!
Bobby and Fred were great! They were both professional, kind and respectful. We were very pleased with their workmanship.
The tech was awesome but the next day the carpet smelled worse. The rooms without pet odor now smell like dirty water. The room with pet odor is much worse now, and I’m so disappointed in the outcome but the tech has great service. I even upgraded to an extra $110 and tipped the tech $15 because it smelled so great and citrusy right after. It lasted less than a day unfortunately.
You sent a good technician named Marcus.
Marcus did a good job and we plan to call you back in 6 months, so Marcus can re-clean our carpet.
So far so good.
Thank you
bill for services was way to high
We are please with the service and timeliness of available appointments.
Good service on Healthway Filter, if much delayed due to ordering backlog.
Quick, professional, economical.
Very professional and courteous.
Carpets went from pretty dirty to very clean. Nick was professional, efficient and friendly.
Becky Balsamo
I really liked having Mario.
Would make me feel better about an $800 tile cleaning/grout sealing job if both of the technicians wore shoe coverings. Nothing like paying all that money and seeing dirty shoe prints all over my bathroom floor. One wore them all the time....one wore them occasionally. Would be great if they were required to wear them all the time in another persons home.
Tech was on time, very polite and efficient, yet thorough. Carpets were dry within expected time frame.
The technician that completed the cleaning of the tiles and grout did a great job.
Tech was great friendly and professional. Did a thorough job!
Everything
results with zerorez are always amazing...customer service outstanding...loved the guy on this last call...kudos to him and his hard work :-)
Service was great!
No chemicals
Torro was very helpful and I would differently Use this service again
The process is effective and the technician was helpful.
The extra cost to treat pet stains is high but seemed worth it. Ended up not drying and we’re on day 3 and smells worst than before.
What’s done is done
It did a very good job we're on task I'm very friendly and he represented the company yes I will recommend this company to anyone very good he did a very good job thank you so much and I am scheduled my apartment again next month thank youg
Yet again, you guys outdone yourselves!!! What a fantastic job completed by Caesar - on time, personable, friendly, knowledgeable and cheerful.
I left to do one errand came back and he was almost done!!
The carpets came out so good, especially since their was soot from the fireplace in several places, where one of my dogs got some on her paws 😡🤬😡🤣
I was very pleased with the final outcome will be calling on Caesar in 6 months time.
The man was very knowledgeable and had good customer service.
It was quick and made our carpet look new again.
Excellent prompt service. We are very pleased. Tech was very polite, courteous and professional! Initial call in to your service center to request service was excellent as well. Wish there were more companies out there like yours in other trades.
The tech was courteous & explanatory. The results were good and price was reasonable.
I’ve had Zerorez clean my carpets regularly for the last several years. It makes me feel like my house is cleaner once the carpets have been cleaned. They have helped me keep my 14 year old carpet stay in great shape.