Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83870 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Amy Bean Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd was an amazing guy and our carpets look new! Can’t believe some of the stains, even melted candy that came up out of my kids carpets.

Report a concern   March 10, 2021 — Rated 10 out of 10 by Kristin Milota Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and no residue on my carpets.

Report a concern   March 10, 2021 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the gentleman who cleaned my carpet was very curious and friendly. He also did a great job

Report a concern   March 10, 2021 — Rated 0 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Agent wasn’t able to clean the sofa

Report a concern   March 10, 2021 — Rated 7 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech did a decent job. Was rather quick though and instead of checking to see how clean the water was coming out of the carpet, he just ran the equipment over one time and was done. I had to ask him to turn unit on again and go back over room

Report a concern   March 10, 2021 — Rated 10 out of 10 by I.A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin did a great job and kept us informed about the progress of the work and follow up required.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Peggy Weiss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After a weekend issue with my dog needed immediate cleaning of carpet. I called at 7;30 in the morning was put on schedule by 10;00, Tyler was at my door by 8;30. Carpet was treated and cleaned looks perfect, so needless to say I was happy. Tyler was clean,polite, helpful since I am 83 and unable to move certain items, he removed items, replaced them on blocks......this is 3vrd time I’ve used zerorez and it’s the only option for carpet cleaning for my family.

Peggy weiss

Report a concern   March 9, 2021 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and great service

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule. Great customer service. Modified needs when present (scheduled 3 rooms but had 4 rooms cleaned)

Report a concern   March 9, 2021 — Rated 7 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our carpets were cleaned because of previous pet owners. The smell from the carpet is worse today than before the carpets were cleaned.

Report a concern   March 9, 2021 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There was no difference in my rug after cleaning.

Report a concern   March 9, 2021 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They removed all of the stains. Great Job

Report a concern   March 9, 2021 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jaclyn Osterhaus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and helpful team that cleaned our carpets better than we’ve seen them look in a long time!

Report a concern   March 9, 2021 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service

Report a concern   March 9, 2021 — Rated 10 out of 10 by Wesley Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergents.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Dana Wheeler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your product leaves no residue. The carpets ALWAYS look fabulous after you are done. The technicians are knowledgeable, friendly, hard-working, and put in the extra effort to ensure the carpets look great. Thanks Zerorez!

Report a concern   March 9, 2021 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian is fantastic, 10/10 will recommend, thank you!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Janice Grote Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and attention to detail.
FIVE STAR!

Report a concern   March 9, 2021 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The member of your team who provided our service did an outstanding job!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Andrea Marsavonian Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerores restores the vibrance of all colors! No residue means greatly reduced attraction of "new dirt"! After cleaning, carpets look cleaner for much longer!

Javonn did a beautiful job, with thoughtfulness and attention to detail!!
I highly recommend him and Zerores!!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Shirley Vaughan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is excellent. My technician was so professional and efficient. The carpet looks like new.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Denise Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jovan was the technician and he was knowledgeable, kind and helpful. The carpet looked clean and practically new again.

Report a concern   March 9, 2021 — Rated 10 out of 10 by James Meyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job. Highly recommend. Got stains out I thought were permanent.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Elizabeth Therezo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that cleaned my carpet, Alejandro, was very knowledgeable and took the time to explain every step of the process. He did a GREAT JOB! I will only use ZeroRez from here on out!

Report a concern   March 9, 2021 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really like that everything is non-toxic as we have pets. The gentleman who came and cleaned the carpets was very nice and very professional. He had refill for us for our floor cleaner and we hadn't even asked ahead of time. Zerorez is overall and excellent company to do business with. Thank you!

Report a concern   March 9, 2021 — Rated 10 out of 10 by Jim Valentine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech did a most impressive job in cleaning my carpet. He paid special attention to the worst areas where the foot traffic dirt was complicated by various stains. He was professional and efficient.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Virginia Barnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectful tech and cleans my carpets without soaking . Dries fast .

Report a concern   March 9, 2021 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamanti arrived ahead of schedule,did a great job!

Report a concern   March 9, 2021 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable and very friendly. He worked quickly and did a good job.


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