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based on 83870 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great professional man and great service !!!!
Man was very nice and explained every step of process !!
Highest marks for man and service .
The tecniques and technician, Walker
The pet stain removal was fantastic. Tech was helpful and explained everything and made sure I understood options and cost.
My technician was very hard working and did a great job!
Friendly, polite, professional, and helpful
The technicians are always prompt and the carpets are always fresh and clean for weeks after the treatment.
Our service tech was very nice and made our carpets look new again!
Great job, great service
Easy to deal with and schedule. Came out a few days later. Quick service and my carpets look great.
The young man that did the job was excellent!
The carpet looked amazing when he was done! Great job!
The carpet is beautiful
Awesome service, very professional!!
No residue on the carpet
Prompt, clean materials used
Great service
The service tech was professional, kind, and very knowledgeable. 10/10
Tech was just amazing!
Excellent results, on time service, friendly staff
My technician was wonderful. He was efficient, explained everything he was going to do and how zerorez worked, and he did a fantastic job cleaning.
This was a new home so I wanted the previous residents grime gone. Thank you for your hard work late in the evening!
Zerorez needs a better scheduling process. It was by far the most frustrating cleaning I’ve ever scheduled and the fact that I have three different people communicating with me from different parts of the city or country or where they are all from is beyond ridiculous. Y’all got to do better and the technician needs to know what the job is before they show up. This was also so frustrating
I like being able to clean my carpets without having an overpowering scent afterwards!
Easy scheduling. Friendly, knowledgeable technician. Great results!
This process provides the absolute best results on older carpets. Your technicians are always courteous and pilot. They take great care while they are in my home.
Service was excellent!
Friendly and thorough attention to detail. My technician did a very good job making my 18 year old carpet look almost new!
Quality of work was good. My tech was professional, courteous and thorough, but he did miss one spot and the cost of the work was, in my view, outrageous. Paid $440+ to clean an old sectional with one small area of urine treatment and master bedroom (maybe 10x 15 area, if that), with some stain treatment in a couple of small areas. I shudder to think what it would cost for a whole house.
We have been using Zerorez for years. We are about to sell our 15 year old home. We were sure the realtor would tell us we had to replace the carpet prior to listing. He said it looked great and replacing it was not necessary because it looked new. We are so happy we used Zerorez!
The great service! Employees are nice and do a very good job!!
Great tech Terry really cleaned thoroughly didn’t rush we were really impressed
The guy who came did an excellent job. I love the way Zerorez cleans naturally.
What I don’t like are your deceptive sale practices! I called and asked if you were still the Hal Jay special- 3 rooms for $99 and the 4th free... I was told yes and given an appointment.
Then when the gentleman comes to clean he told me that the special ended in February, and I would need to pay an extra $45 for the 4th room.
Shame on you👎