- Phone: (214) 372-5326
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based on 83493 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was very thorough and I appreciated his feedback on my rugs.
Technician Jeremy Campbell spent time explaining the product and process so I completely understood. Then he did a VERY thorough job of cleaning. I will request him again next time!
He did a great job! He got our couch much cleaner than I expected and the carpets look great also!
Fred was magnificent and did a great job.
He took time to get the maximum benefit of the cleaning of my carpets
Have been using your Service for 15-20 years. My 27 years here with the same carpet has been well taken care of by Zerorez carpet treatment. I tell my friends about how good a job you do!
Prompt, thorough, careful, respectful
I have used your company for 15 years I’ve always been happy with the results
Did not get the stains and dirt out.
Carpets look amazing! I like that it's a cleaner, clean. Employees were professional and courteous.
I love the follow up process and the education and expertise of the onsite techician.
I'm blanking on his name, but my service tech was early & worked very quick but efficiently. It always helps when the person doing work on your home is friendly while doing so. Afterwards, my carpets looked brand new again! The great reviews from friends were definitely true & I'll be recommending Zerorez whenever anyone needs services!
Neat clean prompt
When you clean. it stands out from other cleaners.
Very polite, professional young man!
Everyone was exceedingly helpful and kind to worth with. When there was some residue on the tile floors after the first cleaning, they immediately booked someone to come out the following morning and do another run over the entire room! They also made everything as easy as possible when I couldn't physically be there to let them in. When people go out of their way to make your life easier at a stressful time (during a move) it is SO appreciated!!!
The expertise of our technician was great- very trustworthy!
Zerorez is the only carpet cleaning company I will use.
Don't say you're going to be there at 4:25 and show up at 5:05
The tech tries his best to clean my chairs, but ended up ripping them. I reached out after, but haven’t heard back. Not a good experience at all.
Very nice and honest
This is the third time I have called and used Zerorez. All three times, I have been satisfied with the service recieved.
Zerorez staff were on top of my request from the customer assistance over the phone to the technician that cleaned my carpets.
The technician was very through in explaining the cleaning process, explained the problem areas and made sure we were satisfied before he left.
Zerorez cleaned our carpets that we thought were so old and dirty that they needed to be replaced altogether. We are very impressed with how clean and revitalized the carpets now look and feel! The cleaning specialist was incredibly nice and was happy to explain the whole process to us.
Leaves very clean and fresh
The technicians are very professional!
I also like the chemical free process.
I know it’s clean and sanitized and they always get all the stains out
Great work. Fabian did an outstanding job of getting some bad spots out of my carpet. The rooms look great!
Our technician was great!!
I appreciate the timely communication and quality service!
The technician was awesome and the floors look great.
Great job was done.