Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83844 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2022 — Rated 4 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Rooms still
Smell like pee. He got most of it up but not all.

Report a concern   April 6, 2022 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was the best. He was courteous, friendly & did an awesome job. His name Terry T.

Report a concern   April 6, 2022 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   April 5, 2022 — Rated 10 out of 10 by Misti Burnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you clean my carpet better than any other company and most of the time it's just with water. That's helpful since we have inside pets. My carpet practically looks brand new by the time your company gets through. Thank you for all you do.

Report a concern   April 5, 2022 — Rated 10 out of 10 by Joseph Sullivan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! Thank you!

Report a concern   April 4, 2022 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thought the clean was very good and tech was very personable and knowledgeable. Also, very pleased the carpets dried rather quickely

Report a concern   April 4, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that Zerorez does not use chemicals to clean the carpets. Also the technician is well trained and very professional.

Report a concern   April 4, 2022 — Rated 10 out of 10 by Steve Temple Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   April 4, 2022 — Rated 10 out of 10 by Rudie & Raul Noriega Bingham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does an amazing job cleaning my carpet and work and home. I won't use anybody else.

Report a concern   April 4, 2022 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional and thorough service

Report a concern   April 4, 2022 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease of making an appointment, the quality of the work provided, willingness to remedy any issues, etc. All staff I have encountered have behaved with extreme professionalism and courtesy.

Report a concern   April 4, 2022 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a good job overall. i had to suggest moving two items to get those areas cleaned too and he accommodated me. some white spray spots left on tile floor but most of that has cleaned up; still working on it. ALL and all very good job and very friendly person.

Report a concern   April 4, 2022 — Rated 10 out of 10 by B.H.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable price. Technician seemed knowledgeable, efficient, and competent.

Report a concern   April 3, 2022 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of setting up appt

Report a concern   April 3, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great

Report a concern   April 3, 2022 — Rated 10 out of 10 by Eric Warner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service technicians, experience with customer service and scheduling was excellent. Best carpet cleaners around!

Report a concern   April 3, 2022 — Rated 10 out of 10 by Courtney Copeland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice tech. Quick and easy process from making the appointment to getting my carpet cleaned. Will definitely use again.

Report a concern   April 3, 2022 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Thank you very much.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Sharon Lux Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable staff and service representatives. The technician successfully removed stubborn pet stains from my carpet.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Janet Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job and always keep you in the loop when they’ll arrive. Carpets are thoroughly clean with no chemicals use. 5 stars.

Report a concern   April 3, 2022 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

floors look good!! Try too hard to sell other services!

Report a concern   April 3, 2022 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Todd did a fantastic job with cleaning. Very personable and efficient. Thank you for using the corner gurards.

Report a concern   April 3, 2022 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Deep clean… no smell or residue.

Report a concern   April 3, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient & thorough!

Report a concern   April 3, 2022 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   April 3, 2022 — Rated 4 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet is still wet and the technician left 31 hours ago. I teach piano from my living room and wasn't able to have lessons in there today because the carpet was very wet. I have had the AC and a fan going all the time.

Report a concern   April 2, 2022 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician

Report a concern   April 2, 2022 — Rated 0 out of 10 by T.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet still smells like urine where dog peed.

Report a concern   April 2, 2022 — Rated 9 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   April 2, 2022 — Rated 10 out of 10 by F.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was very polite and did a great job. Was on time and friendly.


Privacy Policy