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based on 83844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient and effective service, timely and good value
Primary concern was getting out pet smells - doesn’t seem to have helped
Clean fast good people
They do not leave a smell or odor and work great
The gentleman that cleaned my carpet was very professional and extremely courteous. He did a great job and finished in a timely manner.
Diasmante L was very informative, polite& through. I would recommend him to anyone.
He got a AA+ in my books & I would ask for him again!
Efficient- great communication and customer service
Jesse did a great job, was efficient and very professional and polite in dealing with us. He listened carefully to what we told him we needed, explained the process, told us exactly what he would do, gave a quick quote for the work to be done and gave us options. The results were outstanding and he completed the work in a timely way and got us back to what we needed to be doing that day quickly.
We would absolutely recommend you to others. And let Jesse know how nice it was to work with him.
Be on time.
Promotional discounts for repeat customers
Top services, very professional and caring.
Customer service and quality of work.
My technician was prompt, articulate, and wanted to do a great job
Very knowledgeable people. They know what they are doing and they do it well.
Todd is who came to clean my house today and he was very friendly and courteous of everything. His customer service made me feel very comfortable. Can’t wait to call back and get the house cleaned again.
The technician was prompt, courteous, pleasant, efficient and very personable. He did an excellent job and gave a detailed explanation of his procedures and followup care.
Fast, friendly, informative. Not out to get your money but give you the most for your money.
They showed up before the appointment and did a fantastic job on my 12 year old carpet. Got most everything except for a couple of small stains but well worth the money spent.
He did a good job.
Lakeem did a great job, he answered all my questions . He explained everything in detail. Excellent job, highly recommend
The service representative explained everything in detail and answered all my questions.
The best ever carpet cleaning co. They’ll do the best job for anyone, no exception. Also, they are pro.
Keith was extremely well manerred and nice to work with. Will always call him.
The work is consistently good. You helpful and knowledgeable techs, too.
The associate was very polite and did a great job here.
We have lived in our home over 30 years. The carpet was in need of cleaning, despite our regular vacuuming and spot cleaning. We had 4 rooms done. The crew was on time, very courteous, and very professionsl. We are delighted with their work, and will use Zerorez again.
On time, friendly service tech. He did a great job and was helpful in pointing out stains I had not seen
I only use Zerorez. They do an excellent job.
Jeremy was an amazing technician. He took the time to answer all my questions regarding my carpet cleaning service and I’m very happy with the results. He also helped me change out my air conditioning filter and I was happy to learn Zerorez also offers an air duct cleaning service. I will definitely book more services with them in the future.
Carpets are clean and not as wet as others
We're highly satisfied with the technician who cleaned our carpet. He also advised us that we could use Zerorez to clean our marble floors. He shows great knoledge and is a polite and careful worker.