Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83481 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Jennifer Matus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a FANTASTIC job cleaning my carpets!!! I was in a rental property, and the carpets after Zerorez cleaned them looked even better than when I moved in! Would recommend them to absolutely EVERYONE! Professional, and goes above and beyond with their services.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Diane Rojas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Best Carpet Cleaner Ever!!! No soapy residue and dries so fast!!

Report a concern   July 1, 2022 — Rated 10 out of 10 by Kara Sisco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was highly professional, kind and communicative. Easy to deal with and efficient.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Hyla Bruce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Able to clean carpets with water. They do a fantastic job for the mine.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Paula McKay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved everything about Zerorez! The technician was professional. My carpets came out looking like new as well as an area rug! And it was fast.

Report a concern   July 1, 2022 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You come in and get set up and do the service very quickly. The carpet is ready to walk on in a few hours and it doesn't take very long to do the work.

Report a concern   July 1, 2022 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very accommodative, courteous, friendly and detailed. Mario did an excellent job!!

Report a concern   July 1, 2022 — Rated 10 out of 10 by Florene Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and good

Report a concern   July 1, 2022 — Rated 0 out of 10 by I.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spots are still remaining and more spots are coming back. The carpet is stiff and looks uneven in color. I had heard such good things about Zerorez but I am disappointed,

Report a concern   July 1, 2022 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs did a nice job with 7 rooms of carpet. Courteous and helpful. The carpet looks great. A neighbor asked if I would recommend Zerorez, and I did.

Report a concern   June 30, 2022 — Rated 10 out of 10 by R.A.S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and dries quickly. Our tech was knowledgeable, thoughtful and did a great job.

Report a concern   June 30, 2022 — Rated 9 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was courteous and prompt. Before he started he explained the process and asked if I had any areas of concerns. The cleaning itself was very fast and thorough.

Report a concern   June 30, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   June 30, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet stain was very bad and the technician worked really hard to get the stains out

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job. carpets look wonderful

Report a concern   June 29, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have friendly, knowledgeable, and professional employees who provide excellent services.

Report a concern   June 29, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are reliable and perform excellent cleaning services.

Report a concern   June 29, 2022 — Rated 8 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

You did a great job and I already suggested your company to a family member.
The representative was very good.

Report a concern   June 29, 2022 — Rated 10 out of 10 by S.O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals to reattract dirt and leave smells. Courteous, fast and efficient. Very pleased.

Report a concern   June 29, 2022 — Rated 0 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had my tile and grout cleaned and sealed. Much of the grout is still very dirty, and now sealed so I can't clean it without removing the sealant. Because the sealant was applied to all of the tile as well as grout, the tile is slick and easy to slip on if you're wearing socks. I was not made aware when I scheduled service that the tile would end up slick (not to mention that the grout would remain dirty). I have called customer service and emailed in a description and photos of what happened, and I'm waiting to hear back. I expected much more from Zerorez and I'm highly disappointed.

Report a concern   June 29, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was personable and answered all of my questions. My tile looks almost like new’

Report a concern   June 29, 2022 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products work!

Report a concern   June 29, 2022 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning and fast-drying. Excellent customer service and friendly, knowledgeable technicians.

Report a concern   June 29, 2022 — Rated 9 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning at very reasonable pricing. Tile cleaning and grout sealing.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Becky Butler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has a great product! Their technicians know what they are doing and are very professional and friendly.

Report a concern   June 29, 2022 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great experience

Report a concern   June 29, 2022 — Rated 7 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Great job with cleaning the carpet, but I wasn’t impressed with the tile cleaning. Money wasted.

Report a concern   June 28, 2022 — Rated 10 out of 10 by Cheryl Estes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were friendly and professional. I was very pleased with the service and the end result of my carpet cleaning. I wish I would have done it sooner. I will definitely use them again.

Report a concern   June 28, 2022 — Rated 10 out of 10 by David Schoemaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew was accommodating working on Sunday. They were efficient and friendly!

Report a concern   June 28, 2022 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and personable. She did a great job and carefully explained options.


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