Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83841 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 11, 2022 — Rated 9 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning process and quality of the staff. Spots come right out.
I evaluate the service very highly except for the extra cost of getting a 100% wool carpet cleaned.

Report a concern   August 11, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional-pleasant-did a great job!

Report a concern   August 11, 2022 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rug came out so clean and the guy who did it was so sweet

Report a concern   August 11, 2022 — Rated 7 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everything was good! I was surprised it only took an hour but our house was empty so maybe that’s why!

Report a concern   August 11, 2022 — Rated 5 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I thought it was too expensive for the quality of work

Report a concern   August 11, 2022 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James did an excellent job

Report a concern   August 11, 2022 — Rated 10 out of 10 by Ken Rubin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative was great...very personable and professional.

Report a concern   August 11, 2022 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez provided great service! We needed the carpets cleaned in our new home and the technician was extremely thorough but realistic on what could and couldn't be done. Will definitely use them again!

Report a concern   August 11, 2022 — Rated 10 out of 10 by Kathy Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is awesome. The only carpet company I use. Carpets are very clean, no residue so they aren’t “crunchy “, and look like new. Employees are always kind, professional, well mannered and thoughtful. They really are experts. Trevor was exceptional.

Report a concern   August 10, 2022 — Rated 3 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’m my opinion, the price I was quoted as I selected the services I wanted was substantially less than what I was charged for my cleaning.!

Report a concern   August 10, 2022 — Rated 10 out of 10 by Rick Townsend Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our first experience with Zerorez was a a good one! Our duct cleaning went smoothly and efficiently.

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   August 10, 2022 — Rated 10 out of 10 by Rita Hudson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning service! Great customer service!

Report a concern   August 10, 2022 — Rated 10 out of 10 by Bert Stull Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and clean as always. Even put corner guards around corners that hose my hit or rub. Carpet looked just as great as when they did a year ago!

Report a concern   August 10, 2022 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your services for about 12 years now. You are always professional and the results are always top notch!

Report a concern   August 10, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and results

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job very professional I will use them in the near future thanks

Report a concern   August 10, 2022 — Rated 10 out of 10 by Steven Laham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Technician, Ricardo G!

Report a concern   August 10, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Besides cleaning carpets without chemicals, you have an incredible employee in Diamond. My wife and I were so pleased with the work he did. He made our old, worn-out carpeting look nearly new.

Diamond is a real asset to the Zerorez family and is to be commended. He's the best.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Dalerie Wilkerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was awesome and took very good care with my carpet and furniture. The carpet looks and smells marvelous. Great job.

Report a concern   August 10, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, knowledgeable and friendly. I will definitely use Zerorez for future cleanings - many thanks!

Report a concern   August 10, 2022 — Rated 10 out of 10 by P.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning of my carpet in a timely fashion. Courteous and respectful.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Sean Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great quality of work and customer service.

Report a concern   August 10, 2022 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Great representative! Great customer service!

Report a concern   August 10, 2022 — Rated 10 out of 10 by Clara Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time and gets the carpets really clean

Report a concern   August 10, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a great job and very professional and honest.

Report a concern   August 10, 2022 — Rated 10 out of 10 by Ernest Gales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GOOD WORK, THANKS

Report a concern   August 9, 2022 — Rated 5 out of 10 by W.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did not show up as scheduled and we had to call in to get someone out. The replacement technician showed up several hours later and did a great job but the timing threw us off for the rest of the day. We had our dog boarded for the day and wanted the carpet to dry before we picked her up but could not do that due to be late start.

Report a concern   August 8, 2022 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a remarkable job. I am very pleased.

Report a concern   August 8, 2022 — Rated 0 out of 10 by R.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have been loyal customer for over 15 years and have always referred customer, I had a issue with my service and it has yet to be resolved I have ask for someone higher up to call me and no one has bothered to take the time to follow up


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